Dohyun (Lucas) Jin
Vancouver,Canada
Summary
Admission officers with over 7 years of experience assess requirements and process enrollment applications. Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
9
9
years of professional experience
Work History
Assistant Manager of Admissions
Arbutus College
Vancouver, BC
05.2018 - Current
- Setup of student enrollments in the Student Management System (Salesforce).
- Assessment of all enrollment applications, enrollment deferrals, withdrawals, and cancellations.
- Provide regular feedback to our SMS provider to ensure the admissions module is functioning properly according to the college's needs.
- Correspond with internal and external institutions to provide administrative program support and enrollment.
- Issue student contracts, LOAs, and PALs according to government regulations, and keep updating with new regulations.
- Coordinated student enrollment processes and maintained accurate records.
Administrative Assistant
IMIN Consulting Ltd
Vancouver, BC
11.2017 - 01.2018
- Created daily postings related with Canada immigration regulation on Social media such as Blog, Facebook and YouTube.
- Assisted for application and documentation follow as each client's cases and collect client's documentation for Canada immigration and citizenship.
- Conducted analyses and oversee administrative operations related to contacting and project plan and management process.
Sales and Marketing Specialist
Hudson’s Bay Company
Vancouver, BC
03.2017 - 10.2017
- Ensured high levels of customer satisfaction by providing high-quality customer service, and assisted in maintaining product features.
- Trained junior staff on effective sales techniques and customer service practices.
- Managed customer relationships through personalized communication and engagement efforts.
Education Advisor
Woori Education
Vancouver, BC
05.2016 - 11.2016
- Counseled for students' inquiries based on college, university, and life in Canada.
- Created marketing strategies with social media.
- Guided students in selecting appropriate academic programs and career paths.
- Collaborated with faculty to align curriculum with industry standards.
Education
College Diploma - International Business
Centennial College
Toronto05-2015
Third - International Trade
Hanseo University
South Korea01.2010
Skills
- Multitasking
- Enrollment strategy development
- Strong Work Ethic
- Professional advice
- Leadership
- Student management system
- Application assessment
- Regulatory compliance
- Data management
Affiliations
- Enjoying Swim, cycle and run in British columbia
- Sustaining a steady, efficient effort for a long time.
Timeline
Assistant Manager of Admissions
Arbutus College
05.2018 - Current
Administrative Assistant
IMIN Consulting Ltd
11.2017 - 01.2018
Sales and Marketing Specialist
Hudson’s Bay Company
03.2017 - 10.2017
Education Advisor
Woori Education
05.2016 - 11.2016
College Diploma - International Business
Centennial College
Third - International Trade
Hanseo University
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