Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Dmitrii Krasulin

Los Angeles

Summary

Dynamic automotive professional with extensive experience as a Shop Manager at European Auto Services. Proven expertise in troubleshooting and quality control, complemented by strong customer service skills. Successfully built a loyal customer base through exceptional service and efficient inventory management, ensuring high satisfaction and operational excellence.

Overview

10
10
years of professional experience

Work History

Technician, Parts Manager, Shop Manager

European Auto Services
01.2023 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Tested systems, noting issues and completing preventive maintenance.
  • Monitored and evaluated supplier performance to maintain quality of parts.
  • Ordered parts for customers.

Automotive Shop Owner

Dmitrii Krasulin LLC
02.2015 - 11.2022
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
  • Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.

Education

Bachelor of Science - Management

Rostov State University of Economics
Rostov-on-Don, Russia
05-2011

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Power Tools and Equipment
  • Troubleshooting
  • Installation and repair
  • Maintenance and repairs
  • Quality control
  • Mechanical Knowledge
  • Work Planning and Prioritization
  • Routine Inspections
  • Deadline oriented
  • Relationship building

Languages

English
Professional Working
Russian
Native or Bilingual

Interests

  • I like working with my hands and fixing things
  • Outdoor Recreation
  • Auto Repair/Restoration
  • Motorcycles

Timeline

Technician, Parts Manager, Shop Manager

European Auto Services
01.2023 - Current

Automotive Shop Owner

Dmitrii Krasulin LLC
02.2015 - 11.2022

Bachelor of Science - Management

Rostov State University of Economics
Dmitrii Krasulin