Dmitri Maslovski
Victoria,BC
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service Attendant/Cashier
BC Ferries
03.2015 - Current
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Cleaned and maintained service areas in a fast-paced environment.
- Received and put away stores and products.
Driver/Cashier/Cook
Domino's Pizza
04.2013 - 02.2015
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Cooked and delivered food items in a quick, safe manner.
Education
High School Diploma -
Dover Bay Secondary
Nanaimo, BC06.2010
Skills
- Maintaining Clean Work Areas
- Stocking and Replenishing
- Retail Sales Customer Service
- Customer Relations
- Health Code Requirements
- Shipping and Receiving Understanding
- Stock Management
- Money Handling Abilities
- Restaurant Operation
- Customer Consulting
- Quality Control
Certification
- Serving it right
- Food Safe
- Passenger Safety Management
Timeline
Customer Service Attendant/Cashier
BC Ferries
03.2015 - Current
Driver/Cashier/Cook
Domino's Pizza
04.2013 - 02.2015
High School Diploma -
Dover Bay Secondary
- Serving it right
- Food Safe
- Passenger Safety Management
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