Summary
Overview
Work History
Education
Skills
Timeline
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Dmarcus Crawford

Pittsburg

Summary

Dynamic sales professional with strong leadership skills and a proven track record at Shoe Palace. Expert in sales strategy development and relationship building, driving customer engagement and repeat business. Adept at training sales teams and enhancing brand awareness, consistently achieving sales goals while fostering a positive team environment.

Experienced with team leadership and customer engagement in retail setting. Utilizes effective communication and motivational techniques to drive sales and improve team performance. Track record of managing dynamic retail environments with strong focus on customer satisfaction and operational efficiency.

Sales professional prepared for supervisory roles, with valuable experience in driving sales and managing teams effectively. Proven track record of enhancing team performance and fostering collaborative work environment. Known for adaptability and dependability in meeting changing demands, while showcasing strong leadership and customer service skills.

Overview

5
5
years of professional experience

Work History

Sales Associate Supervisor

Shoe Palace
03.2025 - 07.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Assisted in the creation of visually appealing product displays that showcased merchandise effectively, driving increased sales interest from customers.

Security Lead

Macy's
08.2024 - 03.2025
  • Enhanced security measures by implementing access control systems and surveillance equipment.
  • Managed a team of security professionals, ensuring adherence to company policies and procedures for optimal safety standards.
  • Managed physical security systems installations, ensuring proper functionality and effectiveness in protecting assets and personnel.
  • Implemented cybersecurity measures, safeguarding sensitive data from theft or unauthorized access.

Security Officer

Burlington
07.2023 - 07.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Team Member

Regal Cinemas
08.2022 - 07.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Sales Associate

Shoe Palace
09.2021 - 05.2022
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Crew Member

McDonald's
06.2020 - 07.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Coronado High School
Scottsdale

Associate of Science - Business Administration

Los Medanos College
Pittsburg, CA
06-2026

Skills

  • Sales strategy development
  • Brand awareness
  • Strong leadership
  • Sales processes
  • Sales team training
  • Verbal and written communication
  • Relationship building
  • Positive and upbeat

Timeline

Sales Associate Supervisor

Shoe Palace
03.2025 - 07.2025

Security Lead

Macy's
08.2024 - 03.2025

Security Officer

Burlington
07.2023 - 07.2024

Team Member

Regal Cinemas
08.2022 - 07.2023

Sales Associate

Shoe Palace
09.2021 - 05.2022

Crew Member

McDonald's
06.2020 - 07.2021

Coronado High School

Associate of Science - Business Administration

Los Medanos College

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Dmarcus Crawford