DHANEESH MADHU USHA
Thunder Bay,ON
Summary
Results-driven professional with diverse experience in inventory management, facility operations, project management, and safety compliance. Proven ability to coordinate resources, delegate tasks, and maintain efficient building operations. Skilled in product handling, conducting detailed inspections, and ensuring adherence to safety protocols to maximize productivity and minimize risk. Experienced in supporting project development, preparing construction documents, and assisting with bid processes and scheduling. Proficient in AutoCAD for shop drawings and known for strong communication and collaboration across cross-functional teams and vendors. Adept at identifying risks to property assets and recommending effective mitigation strategies. Eager to contribute a well-rounded skill set to a forward-thinking organization.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
Work History
Customer Fulfillment Associate
Walmart Canada
09.2021 - Current
- Enhanced team productivity with thorough training and mentoring of new Customer Fulfillment Associates.
- Improved customer satisfaction by efficiently handling and resolving customer inquiries and issues.
- Addressed customer questions about products promptly, demonstrating strong product knowledge while assisting them in making well-informed decisions about purchases.
- Utilized various tools to pick products from assigned locations and transfer them to appropriate areas for further processing.
- Demonstrated proper lifting techniques to handle heavy objects safely and prevent personal injuries.
- Set up pallets and carts in the sortation area to facilitate efficient product handling.
- Maintained cleanliness and organization in workspaces to optimize productivity and ensure a safe working environment.
- Conducted inspections on merchandise for signs of wear or defects, promptly disposing of damaged items as directed by supervisors.
Fire Assay Technician
Activation Laboratories Ltd.
10.2023 - 04.2025
- Prepared Geological and Environmental samples (Rock, mineral, and soil) for physical and chemical laboratory testing.
- Conducted calibration of scales and equipment setup before analysis, while maintaining Production, Lead Exposure, and Time Tracker logs.
- Utilized LIMS (Laboratory Information Management System) to manage sample concentration variations effectively.
- Employed support site tools to create lab jobs, weigh samples, and update order statuses.
- Adhered to Standard Operating Procedures (SOPs) and Quality Control (QC) procedures during sample fluxing to ensure high-quality analysis.
- Ensured compliance with QOP Fire Assay and Pb control programs.
- Followed all safety protocols, including reviewing Material Safety Data Sheets (MSDS) for chemicals used in analysis.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Asset Risk Officer (Student) Co-op
District of Thunder Bay Social Services Administration Board
05.2022 - 08.2022
- Participated in the development of maintenance procedures and processes, monitoring and recommending actions on adverse trends that impact risk to property assets, ensuring compliance with industry standards and regulations.
- Produced detailed shop drawings using AutoCAD and provided support in the preparation of comprehensive construction documents and specifications, adhering to project requirements and timelines.
- Assisted the project manager in drafting RFQs, bid documents, RFIs, Change Orders, construction notices, and construction schedules, facilitating efficient project coordination and communication.
- Supported the development of preliminary project designs/drawings and corresponding reports, ensuring accuracy and alignment with client expectations and project objectives.
- Conducted thorough preliminary inspections for renovation projects, as well as fire and safety inspections at project sites, ensuring compliance with relevant regulations and safety standards.
Facility Executive
Updater Services Pvt. Ltd.
05.2018 - 11.2019
- Coordinated resources and delegated assignments to ensure smooth building operations, optimizing efficiency and productivity.
- Supervised vendor-provided building, janitorial, pest control, and landscaping services, ensuring adherence to contract terms and quality standards.
- Managed maintenance and repair requests by developing schedules and assigning tasks to team members, ensuring timely resolution and minimal disruption to operations.
- Implemented preventive maintenance programs to minimize equipment downtime and extend operational lifespan, resulting in cost savings and improved facility performance.
- Facilitated training sessions for staff members on safety procedures, emergency response protocols, and equipment operation, ensuring compliance with regulatory requirements and promoting a culture of safety.
Education
Post-Graduate Diploma - Engineering Business And Safety Management
Confederation College of Applied Arts And Technology
Thunder Bay, ON 01.2021 - 08.2022
Bachelor of Technology - Mechanical Engineering
University of Kerala
Kerala, India 03.2013 - 06.2017
Skills
AutoCAD
Certification
ASNT LEVEL - II IN NON-DESTRUCTIVE TESTING, RADIOGRAPHIC TESTING (RT), VISUAL TESTING (VT), MAGNETIC PARTICLE TESTING (MT), LIQUID PENETRANT TESTING (PT), ULTRASONIC TESTING (UT)
Timeline
Fire Assay Technician
Activation Laboratories Ltd.
10.2023 - 04.2025
Asset Risk Officer (Student) Co-op
District of Thunder Bay Social Services Administration Board
05.2022 - 08.2022
Customer Fulfillment Associate
Walmart Canada
09.2021 - Current
Post-Graduate Diploma - Engineering Business And Safety Management
Confederation College of Applied Arts And Technology
01.2021 - 08.2022
Facility Executive
Updater Services Pvt. Ltd.
05.2018 - 11.2019
Bachelor of Technology - Mechanical Engineering
University of Kerala
03.2013 - 06.2017
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