Diana Land
Fallbrook,CA
Summary
Management position, operations management, surgical laser clinical educator, laser technician/laser safety officer, lead position working within a progressive company or organization which offers a high level of challenge, responsibility, and the opportunity for continued career growth.
Overview
32
32
years of professional experience
Work History
Procurement & Inventory Control Manager
Unio Health Partners
01.2015 - Current
- In charge of all medical and pharmaceutical contracts and purchasing for forty offices.
- Sourcing and evaluating potential suppliers to ensure they meet pricing, quality and can be reliable.
- Negotiating contract pricing and terms with all suppliers that are in line with the organization’s organizational and financial goals.
- Maintaining strong relationships with all suppliers to ensure consistent pricing, reliability, quality and timely deliveries.
- Monitoring all stock levels and ensuring offices adhere to the ‘just in time’ purchasing rule.
Southern California Operations Manager
UHS Surgical Services
01.1999 - 01.2015
- Responsible for team of technicians covering southern California hospitals
- Direct involvement with interviewing, hiring and training of technicians, schedulers and quality assurance personnel
- Responsible for scheduling, vacation allotment, annual department budget, payroll and annual employee reviews
- Organize and implement team building with power point presentations and weekly team huddles
- Front line management of customer development and maintaining relationships with hospital staff, physicians and suppliers
- Certified technician and proctor on all current surgical and cosmetic lasers;
- Holmium laser- for ureteral stones, kidney stones, bladder stones, DVIU, strictures, & GI procedures
- Greenlight XPS laser- laser prostate vaporization
- KTP laser- ENT, GYN and Urology
- CO2 laser- GYN, Urology and general surgery & Cosmetic skin resurfacing
- SUSA- Ultrasonic surgical Aspirator for craniotomies, gyn tumor debulking & heart valve replacements
- Co2 & Holmium TMR Heart Lasers- Transmyocardial Revascularization
- Diode Evolve- BPH
- Gentlease- Hair Removal
- Salaried employee, 85K + incentives, bonuses and benefits package
Front office patient appointment scheduling
Studio City Dental Group
01.1994 - 01.1999
- Scheduling for 7 Dentists, 2 periodontists and 12 dental hygienists
Education
B.S. - Health Care Management
Capella University
01.2015
Surgical Technology - undefined
Concorde Career Institute
01.1999
Major - Biology
Azusa Pacific University
01.1996
Diploma - undefined
Arshag Dickranian Armenian Private School
01.1993
Skills
- Operations management
- Cost control
- Cost reduction
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Worker supervision
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Team leadership
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] through effectively helping with [Task].
- Collaborated with team of [Number] in the development of [Project name].
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
Languages
English
Full Professional
Armenian
Native or Bilingual
Timeline
Procurement & Inventory Control Manager
Unio Health Partners
01.2015 - Current
Southern California Operations Manager
UHS Surgical Services
01.1999 - 01.2015
Front office patient appointment scheduling
Studio City Dental Group
01.1994 - 01.1999
Surgical Technology - undefined
Concorde Career Institute
Major - Biology
Azusa Pacific University
Diploma - undefined
Arshag Dickranian Armenian Private School
B.S. - Health Care Management
Capella University
SUMMARY OF QUALIFICATIONS
- Tri-lingual Armenian, English and Turkish
- Six Sigma White Belt
- Six Sigma LEAN- maximize customer value while minimizing waste
- Top, diversified experience in:
- A. HIPAA, Joint Commission protocols and Electronic Medical Records (EMR)
- B. 15 years of experience in surgery with both operations, management and training on multiple lasers with a passionate focus on urology procedures
- C. Extensive training on interoffice surgical scheduling, quality assurance and team building programs.
- Hard working, driven, and dedicated, while highly experienced in all aspects of day to day business practices, and have worked extensively in training and team development.
- Very open minded, creative and thrive in a busy, fast-paced working environment.
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