Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Krusky

Oshawa

Summary

Experienced Software Engineer with 23 years of professional expertise. Proficient in creating scalable websites and applications across the entire application lifecycle. Passionate about software development and puzzles, adept at quickly learning new programming languages and technologies.

Overview

28
28
years of professional experience

Work History

Systems Engineer

MicroVB
06.2002 - Current
  • Implemented client training (business and technical) and supervised software integration on client’s website.
  • Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales.
  • Translated business priorities into implementable actions.
  • Directed business processes from conceptualization through end-user delivery.
  • Lead design and review sessions with technical and business staff.
  • Reconciled business and creative needs.
  • Generated weekly, monthly, quarterly and yearly reports on purchasing operations.
  • Supervised local managers.
  • Composed effective accounting reports summarizing accounts payable data.
  • Balanced monthly general ledger accounts to accurately record cost and month end accruals.
  • Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports and access.
  • Modified existing software to correct errors, upgrade interfaces and improve performance.
  • Directed software design and development while remaining focused on client needs.
  • Built, tested and deployed scalable, highly available and modular software products.
  • Wrote and implemented scripts to enhance user experience and integrated scripts with CMS.
  • Designed and developed transactional and analytical data structures.
  • Coded 3720 websites using PHP, MySQL, Sqlite, Postgress, ASP, Javascript/jQuery, HTML/HTML5, CSS/CSS3/CSS4, Regex, Spintax.
  • Contributed to open source projects (planet-source-code.com, github.com, stackoverflow.com).
  • Integrated and modified (direct or using their API when available) 3rd party web scripts with existing websites or fresh designs.
  • Provided code review and corrections in languages which are known, as well as provided solutions for various known and unknown languages.

Systems Engineer

Call For Less ( EasyVoice Telecom )
09.1998 - Current
  • Managed call flow and responded to technical support needs of customers.
  • Provided base level IT support to non-technical personnel internally.
  • Defined and documented technical best practices.
  • Provided on-call support for critical issues.
  • Oversaw and maintained all systems and infrastructure to guarantee maximum availability.
  • Installed, configured, tested and maintained operating systems, application software and system management tools.
  • Oversaw development and maintenance of organization computer systems and intranet.
  • Built, tested and deployed scalable, highly available and modular software products.
  • Designed and developed transactional and analytical data structures.
  • Modified existing software to correct errors, adapt to new hardware and improve performance.
  • Implemented innovative systems for data collection, storage and management of customer orders.
  • Performed regression and system-level testing to verify software quality and function before it was released.
  • Developed and deployed scripts to improve user experience and seamlessly incorporated them with the content management system.
  • Defined business goals to determine systems requirements.
  • Maintained documentation for all telecommunication systems, including equipment inventory and floor plans.
  • Performed telecommunication and networking business evaluations.
  • Modified a comprehensive financial reporting package to reflect growing organizational complexity.
  • Optimized and managed research and development spending through collaboration with key business leaders.
  • Generated financial statements and facilitated account closing procedures each month.
  • Analyzed and researched reporting issues to improve accounting operations procedures.
  • Implemented client training (business and technical)
  • Designed and built user friendly custom software to track customer data, products & services, payments, with a front facing portal where customers can manage some of their account information and make payments online.
  • Implemented security protocols to ensure there are no information leaks internally or online.
  • Maintained PCI compliance for storage of all sensitive information (company secrets, customer data, customer credit cards, customer bank information)
  • Integrated with various API's primarily in C#, VB6, VB.NET, PHP, ASP, JavaScript using SOAP, REST, custom protocols, and 3rd party libraries.
  • Implemented code I wrote adhering to various ISO standards and IETF specifications.
  • Designed software using cutting edge concepts requiring non-standard practices to overcome current technological boundaries.

Sr Web Developer

Prometheus Software
01.2017 - 02.2018
  • Verified data integrity and accuracy.
  • Produced ad hoc reports and documents for senior team members.
  • Implemented Angular and PHP-based testing features to use on final product.
  • Designed and implemented new modules which extended or added functionality to existing projects.
  • Worked inside Agile requirements. ( 2 week sprints )
  • Managed complete ETL lifecycles.
  • Documented database's from undocumented structures, indexes, and cross-table/cross-database links.

Customer Technical Support

Shaw Communications
03.1998 - 09.1998



  • Handled approximately 60 daily calls, resolving customer issues and updating them on new products.
  • Promptly and effectively resolved customer inquiries and complaints with empathy and attention to detail.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.

Customer Technical Support

Symantec
01.1996 - 03.1998
  • Asked open-ended questions to assess customer needs.
  • Responded to roughly 50 calls daily, addressing inquiries, resolving issues, and informing customers about new products.
  • Described product to customers and accurately explained details and care of merchandise. ( ACT!, WinFax, Norton Utilities, Norton AntiVirus )
  • Enhanced the internal knowledge base with updated problem resolutions and corrective steps, part of which was accessible to customers via a web-based search portal akin to MSDN.

Education

CGT - Computer Graphics Technology (CGT)

Seneca College
Scarborough
1998

Skills

  • Advanced knowledge of PHP
  • API design knowledge
  • Net development
  • Shell scripting
  • Security expert
  • Managing multiple projects simultaneously
  • Front-end web languages
  • Fast learner

Timeline

Sr Web Developer

Prometheus Software
01.2017 - 02.2018

Systems Engineer

MicroVB
06.2002 - Current

Systems Engineer

Call For Less ( EasyVoice Telecom )
09.1998 - Current

Customer Technical Support

Shaw Communications
03.1998 - 09.1998

Customer Technical Support

Symantec
01.1996 - 03.1998

CGT - Computer Graphics Technology (CGT)

Seneca College

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Daniel Krusky