Diana Assael
Upland
Summary
Results-driven office manager with over 30 years of experience optimizing office operations. Expertise in customer service, document management, and maintaining confidentiality. Committed to fostering a positive work environment and enhancing team collaboration.
Overview
31
31
years of professional experience
Work History
Office Manager
Wellbrock Builders
La Verne, CA
01.1995 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Standardized document handling procedures to enhance accessibility and retrieval times for critical information.
- Streamlined invoice processing to ensure timely payments to suppliers, improving relationships and trust with key partners.
Education
Associate of Science - Fashion Merchandising
Fashion Institute of Design & Merchandising
Los Angeles, CA12-1978
Skills
- Customer service
- Organizational skills
- Clear oral/written communication
- Billing
- Payroll processing
- Document management
- Mail handling
- Travel coordination
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Verbal and written communication
- Phone and email etiquette
Timeline
Office Manager
Wellbrock Builders
01.1995 - Current
Associate of Science - Fashion Merchandising
Fashion Institute of Design & Merchandising