Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darrien Russell

Richmond,CA

Summary

Dynamic and detail-oriented professional with a strong background in customer service. Proven ability to enhance operational efficiency through effective time management and team collaboration. Skilled in cash handling and maintaining a clean, organized environment, consistently contributing to a positive customer experience and team success.

Overview

4
4
years of professional experience

Work History

Team Member

Wendy's
04.2021 - 12.2024
  • Assisted team members with daily operational tasks and responsibilities.
  • Maintained cleanliness and organization of work areas to enhance efficiency.
  • Learned and adhered to safety protocols to ensure a secure working environment.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Front Desk Receptionist

City Sports Club
06.2025 - 08.2025
  • Managed front desk operations, ensuring efficient check-in and check-out processes.
  • Coordinated scheduling for multiple appointments, optimizing front office efficiency.
  • Assisted clients with inquiries, providing exceptional customer service and support.
  • Maintained accurate records of visitor logs and appointment schedules.
  • Collaborated with management to streamline communication between departments, enhancing workflow efficiency.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Asset Protection Customer Host

Walmart
04.2023 - 08.2023
  • Greeted Customers in a respectful manner to maintain positive shopping experience.
  • Monitored customer interactions to ensure compliance with safety protocols and reduce loss prevention incidents.
  • Conducted regular audits of merchandise displays to identify potential theft risks and improve asset protection measures.
  • Provided exceptional customer service, assisting shoppers with questions, concerns, and locating merchandise.
  • Conducted bag checks at entrances and exits to prevent theft and maintain a secure shopping environment.

Associate

Panera Bread
12.2023 - 06.2024
  • Maintained organized workstations, enhancing workflow and operational efficiency.
  • Implemented efficient cleaning processes, reducing downtime during peak hours.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained productive, efficient approach to all tasks.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.

Restaurant Busser

Pear Street Bistro
08.2023 - 06.2024
  • Maintained cleanliness and organization of dining areas, ensuring a pleasant guest experience.
  • Assisted servers by efficiently clearing tables and resetting dining spaces for incoming guests.
  • Collaborated with kitchen staff to facilitate timely food delivery and maintain service flow.
  • Monitored inventory levels of utensils and supplies, proactively communicating needs to management.

Courtesy Clerk

Sprouts
06.2022 - 08.2022
  • Assisted customers with inquiries and product location to enhance shopping experience.
  • Maintained cleanliness and organization of store aisles to ensure safety and accessibility.
  • Operated cash register efficiently, processing transactions while providing exceptional customer service.
  • Collaborated with team members to restock shelves promptly, ensuring optimal product availability.
  • Returned unwanted items to correct store locations and restocked shelves.

Education

Bachelor of Arts - Business Administration

Mendocino College
Ukiah, CA
06-2027

High School Diploma -

John Swett
Crockett, CA
06-2023

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Team collaboration
  • Telephone etiquette
  • Cash handling

Timeline

Front Desk Receptionist

City Sports Club
06.2025 - 08.2025

Associate

Panera Bread
12.2023 - 06.2024

Restaurant Busser

Pear Street Bistro
08.2023 - 06.2024

Asset Protection Customer Host

Walmart
04.2023 - 08.2023

Courtesy Clerk

Sprouts
06.2022 - 08.2022

Team Member

Wendy's
04.2021 - 12.2024

Bachelor of Arts - Business Administration

Mendocino College

High School Diploma -

John Swett
Darrien Russell