Post-Baccalaureate Diploma - Strategic Global Business Management
Conestoga College
Brantford, ON 01.2023 - 04.2024
Devkumar Limbachiya
Education
Bachelor of Business Administration - Finance
Veer Narmad South Gujarat University
Bharuch, GJ 07.2019 - 04.2022
Timeline
Google Data Analytics
06-2024
Administrative Assistant
Cash Money
08.2023 - Current
Post-Baccalaureate Diploma - Strategic Global Business Management
Conestoga College
01.2023 - 04.2024
Credit Recovery Officer
Bajaj Finance
03.2022 - 12.2022
Bachelor of Business Administration - Finance
Veer Narmad South Gujarat University
07.2019 - 04.2022
Summary
Results-oriented with a proven track record in building strong customer relationships and driving sales growth. I possess credit applications, verify customer information, and maintain accurate records. I am adept at collaborating with sales teams and customers and seeking a challenging role in the dynamic finance field to leverage my skills and contribute to the company's success.
Work History
Administrative Assistant
Cash Money
08.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Resolved 90% of customer inquiries within first contact, exceeding customer satisfaction targets by 5%.
- Provided exceptional customer service while effectively managing high volume of inquiries.
- Executed record filing system to improve document organization and management.
- Accurately processed average of 35+ daily transactions with 97% accuracy, adhering to company policies and procedures.
Credit Recovery Officer
Bajaj Finance
03.2022 - 12.2022
- Negotiated settlements with debtors that resulted in mutually beneficial arrangements while protecting company interests.
- Proficient in utilizing CRM & SAP software to track recovery progress and generate reports.
- Accurately maintained customer records and account information with 96% accuracy rate.
- Implemented innovative recovery strategies that increased success rate of collections while maintaining positive customer experience.
Skills
Accounting
undefinedCertification
Google Data Analytics
Volunteer Experience
Student Tax Clinic
Orientation Volunteer
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certificate
Similar Profiles
Gurpreet KaurGurpreet Kaur
Financial services representative at Cash MoneyFinancial services representative at Cash Money
Nithina AntonyNithina Antony
Financial Services Representative at Cash MoneyFinancial Services Representative at Cash Money
VINEETA GUPTAVINEETA GUPTA
Financial Service Representative at Cash MoneyFinancial Service Representative at Cash Money