Djohra Bellili
Calgary,AB
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Multilingual, Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Ministry of Finance
Algiers, Algeria
05.2012 - 10.2017
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed database systems containing customer contact information.
- Answered questions from customers regarding products and services offered by the company.
- Directed customer inquiries to appropriate department personnel.
Assistant Store Manager
Top impression
Bejaia , Algeria
06.2009 - 06.2010
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Coordinated with vendors to secure product availability at competitive prices.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
Bachelor of Science - Applied Data Analytics
ENSSEA
Algeria06-2009
Skills
- multilingual (english, french, arabic)
- Data Entry
- Computer Proficiency
- Mail handling
- Minute Taking
- Reception oversight
- Appointment Scheduling
- Check processing
Certification
- Certificate in business communication, Direction of Immigrant, Bow Valley
Languages
English
Professional
French
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Administrative Assistant
Ministry of Finance
05.2012 - 10.2017
Assistant Store Manager
Top impression
06.2009 - 06.2010
Bachelor of Science - Applied Data Analytics
ENSSEA