DJIBRIL BA
Ottawa,ON
Summary
Computer programming student with solid experience in customer service and the food service industry, ready to leverage both technical and interpersonal skills in a dynamic environment. Passionate about problem-solving and continuous learning, with the ability to quickly adapt to new technologies and challenges. Highly motivated to contribute to a team while developing practical skills in the field of programming. Enthusiastic about adding value in a student position while pursuing academic studies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Line Cook and Cashier
McDonald's
Canal Winchester, OH
09.2023 - 03.2024
- Prepared 100+ orders per shift, meeting McDonald’s quality and speed standards
- Processed customer transactions accurately, minimizing cash discrepancies
- Maintained food safety and hygiene standards, contributing to successful health inspections
- Supported team operations during rush periods, improving overall service efficiency
Picker and Packer
Art.com
Columbus, OH
11.2023 - 01.2024
- Picked and packed high-volume customer orders, consistently meeting daily quotas
- Ensured order accuracy and packaging quality, minimizing errors and delays
- Followed safety procedures and warehouse protocols in a fast-paced environment
- Supported overall warehouse operations to maintain efficient workflow
Employé de service client
Sahel Baches
Dakar, Senegal
01.2021 - 06.2023
- Handled 40–60 customer requests daily, achieving a high first-contact resolution rate
- Resolved customer complaints professionally, reducing escalations to management
- Contributed to an improved customer experience, encouraging repeat customers
- Followed service and quality procedures in a fast-paced environment
Education
DEC - Computer Programming
Collège La Cité
Ottawa, ON04-2026
Baccalauréat - Sciences
École Athena Sedar
Sénégal06.2023
Skills
- Customer support
- Collaboration skills
- Time management
- Order management
- Cash handling
- Cleaning and sanitizing
Langues
Anglais (intermédiaire)
Professional Working
French
Native or Bilingual
Certification
- Baccalauréat général
- École Athena Sedar
- Juillet 2023
- Certification CPR First Aid
- Coast2Coast First Aid And Aquatics Inc.
- DECEMBR 2025
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Picker and Packer
Art.com
11.2023 - 01.2024
Line Cook and Cashier
McDonald's
09.2023 - 03.2024
Employé de service client
Sahel Baches
01.2021 - 06.2023
DEC - Computer Programming
Collège La Cité
Baccalauréat - Sciences
École Athena Sedar