Djenika G Joseph
Orlando
Summary
Dynamic individual possessing calm and compassionate traits essential for high-stress environments, I am well-prepared to excel in emergency medical services. Equipped with strong foundational knowledge of emergency care procedures and proficiency in patient assessment and basic life support techniques. Committed to making significant impact by providing immediate and effective medical assistance.
Overview
3
3
years of professional experience
Work History
EMT
Hart to Heart Ambulance
04.2023 - 03.2024
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Transported patients to medical facilities and provided transportation to follow-up appointments.
Administrative Assistant
Dialyze Direct
10.2022 - 05.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Patient Registration Coordinator – Covid-19 Relief Project
Medasource /AdventHealth
01.2021 - 12.2021
- Register Patient to Cerner Millenium and verify insurance in accordance with AdventHealth Centra Care Protocols.
- Engage customers to provide an efficient and memorable experience.
- Direct patients to proper vaccine administration location.
- Maintained strict compliance with HIPAA regulations, safeguarding patient confidentiality at all times.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Enhanced patient registration accuracy by diligently reviewing and verifying information on registration forms.
- Managed high-volume workloads while consistently meeting deadlines for processing registrations and updating records.
- Organized patient files, ensuring easy access for medical professionals while maintaining strict privacy standards.
- Demonstrated excellent attention to detail when entering data into electronic health record systems, minimizing discrepancies between documents.
Education
Certificate of Technical Studies - Emergency Medical Technician
Harford Community College
Bel Air, MD04-2023
Bachelor of Health Services Admin - Health Services Administration
Florida International University
Miami, FL07.2019
Skills
- Administrative Support
- Data organization
- Basic life support
- Customer Service
- Vital signs monitoring
- Scheduling and calendar management
- Professional Communication
- Patient confidentiality
- Emergency medical care
- Data entry expertise
- EVOC
References
Available upon request
Languages
French
Full Professional
Creole
Native or Bilingual
Timeline
EMT
Hart to Heart Ambulance
04.2023 - 03.2024
Administrative Assistant
Dialyze Direct
10.2022 - 05.2023
Patient Registration Coordinator – Covid-19 Relief Project
Medasource /AdventHealth
01.2021 - 12.2021
Certificate of Technical Studies - Emergency Medical Technician
Harford Community College
Bachelor of Health Services Admin - Health Services Administration
Florida International University
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