DJENE SIDIME
Summary
Dedicated, customer-focused professional with 3 years of experience in retail and client service. Known for strong organization, attention to detail, and accurate management of client information, schedules, and inventory. Proficient in Microsoft Office and POS systems, with proven ability to multitask, communicate clearly, and ensure customer satisfaction in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Sales Advisor
H&M Retail Store
10.2024 - Current
- Maintained accurate and organized records of product information, promotions, and transactions to support smooth daily operations.
- Collaborated with team members to meet departmental goals, streamline processes, and adapt to fast-paced workplace demands.
- Trained and guided new staff on procedures and best practices, fostering a cooperative and efficient work environment.
- Handled challenging situations with professionalism, identifying solutions that balanced client needs with company policies.
STORE ASSOCIATE
Giant Tiger
10.2023 - 08.2024
- Provided friendly and efficient assistance to customers by answering inquiries about products, promotions, and store policies.
- Accurately processed transactions, including cash, credit, exchanges, and returns, while operating the POS system with speed and precision.
- Supported inventory management by receiving shipments, organizing merchandise, and ensuring well-stocked displays.
- Stayed up to date on current promotions and sales, enrolling customers in loyalty programs to enhance engagement and repeat business.
SALES ASSOCIATE
Vêtements Touscane Oumo
10.2022 - 07.2023
- Successfully assisting an average of 30 clients with product selection, sizing and styling advice resulting in sales.
- Confirmed appointments, communicated with clients, and updated client records.
- Manage clients information for future fittings, including groups of 10 to 20 individuals.
- Responded to inquiries from callers seeking information.
Education
HIGH SCHOOL DIPLOMA -
Calixa-Lavallée High School
MontrealSkills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Organization & Time Management
- Communication & Interpersonal Skills
- Multitasking & Problem-Solving
- Professional Phone & Email Etiquette
Languages
English
Full Professional
French
Professional Working
Timeline
Sales Advisor
H&M Retail Store
10.2024 - Current
STORE ASSOCIATE
Giant Tiger
10.2023 - 08.2024
SALES ASSOCIATE
Vêtements Touscane Oumo
10.2022 - 07.2023
HIGH SCHOOL DIPLOMA -
Calixa-Lavallée High School