Djamila Hamoudi
Saint-Leonard,Monteral
Overview
9
9
years of professional experience
Work History
Supervisor et Coordinatrice De Commande Web
Unimage
Montreal, QC
10.2022 - Current
- Supervised daily operations, ensuring team adherence to safety protocols and quality standards.
- Streamlined workflow processes, enhancing efficiency and reducing bottlenecks within production areas.
- Mentored junior staff, providing guidance on operational best practices and performance improvement techniques.
- Conducted regular performance evaluations, identifying training needs and promoting skill development initiatives.
- Managed inventory control systems, ensuring accuracy in stock levels and timely replenishment of materials.
- Developed schedules for workforce allocation, optimizing resource utilization across multiple shifts.
- Analyzed operational data to identify trends and recommend strategic changes for enhanced performance outcomes.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Journalier de production
Courchesne Larose
Anjou, QC
01.2022 - 01.2022
- Operated machinery to ensure efficient production flow and quality control.
- Assisted in training new staff on safety protocols and operational procedures.
- Conducted regular inspections of equipment to maintain safety standards.
- Collaborated with team members to streamline assembly line processes.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
Caissière
Restaurant Maison Lahlou
01.2021 - 01.2022
- Processed customer transactions efficiently using POS systems.
- Managed cash drawer, ensuring accurate cash handling and reconciliation.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and best practices.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Assistante de direction
BCE Travaux
Tizi-Ouzou - Algérie
01.2017 - 01.2019
- Coordinated executive schedules, ensuring efficient time management and prioritization of tasks.
- Managed correspondence, facilitating effective communication between executives and external stakeholders.
- Developed and maintained filing systems, enhancing document retrieval processes for the organization.
- Streamlined administrative processes, increasing operational efficiency and reducing turnaround times for projects.
- Organized company events, improving employee engagement through strategic planning and execution.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Education
Licence - Sciences Politiques
Université Mouloud Mammeri
Tizi-Ouzou, AlgérieMaster - Science Politique, Organisation Politique et Administrative
Université Mouloud Mammeri
Tizi-Ouzou, AlgérieSkills
- Word
- Excel
- PowerPoint
- Animation
- Photographie
- Training and mentoring
- Inventory control
- Analytical thinking
- Team building
- Operations management
- Project management
- Schedule development
- Priority management
- Inventory oversight
- Software experience
- Logistics coordination
Languages
Français b2
Full Professional
Anglais b2
Professional Working
Arabe langue maternelle
Native or Bilingual
German
Elementary
Español
Elementary
Timeline
Supervisor et Coordinatrice De Commande Web
Unimage
10.2022 - Current
Journalier de production
Courchesne Larose
01.2022 - 01.2022
Caissière
Restaurant Maison Lahlou
01.2021 - 01.2022
Assistante de direction
BCE Travaux
01.2017 - 01.2019
Licence - Sciences Politiques
Université Mouloud Mammeri
Master - Science Politique, Organisation Politique et Administrative
Université Mouloud Mammeri