D.J. Boston
Bancroft,ON
Summary
Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Overview
18
18
years of professional experience
Work History
Tech Support Representative
Transcom Worldwide
06.2022 - 10.2022
- Provided Tech support to the public for their devices, like phones, tablets, etc
Customer Service Representive
Nordia
03.2021 - 11.2021
- Ontario Vaccination Campaign
- Booked appointments and provided information that changed quickly
DC Assembler/Fork Lift/Receiver/Loader
Bulk Barn
07.2014 - 09.2020
- Work mainly loading trailers and signing off on the paperwork
- Off-loaded and counted products to receive
- Do a variety of things around the warehouse to help out
- Reach Truck, Dock Stocker
Line Cook/Prep Cook
Montana's Cookhouse
05.2012 - 07.2014
- Helped with par levels
- Closed the Kitchen regularly
Assistant Kitchen Manager/Prep Cook
Pickle Barrel
03.2011 - 02.2013
- Completed monthly inventory
- Completed food orders
- Managed Labour
Closing Supervisor
Casey’s Grill Bar
12.2004 - 02.2011
- In charge of the night shifts
- Completed inventory weekly
- Managed Labour
Education
Information Technology Professional (Cybersecurity)
TriOS College
05.2025
Dr. John M. Denison Secondary School
Newmarket01.2006
Skills
- Proficient in MS Office
- Customer support
- Technical support
- Problem resolution
- Product knowledge
- System troubleshooting
- Hardware troubleshooting
- Training and mentoring
- Team building
- Budget management
Awards
Casey’s Grill Bar, Employee of the year -2006 and2010
Languages
English
Native or Bilingual
French
Elementary
Timeline
Tech Support Representative
Transcom Worldwide
06.2022 - 10.2022
Customer Service Representive
Nordia
03.2021 - 11.2021
DC Assembler/Fork Lift/Receiver/Loader
Bulk Barn
07.2014 - 09.2020
Line Cook/Prep Cook
Montana's Cookhouse
05.2012 - 07.2014
Assistant Kitchen Manager/Prep Cook
Pickle Barrel
03.2011 - 02.2013
Closing Supervisor
Casey’s Grill Bar
12.2004 - 02.2011
Information Technology Professional (Cybersecurity)
TriOS College
Dr. John M. Denison Secondary School
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