Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
Generic

Diyar Pour Yousef

Kitchener,Ontario

Summary

Dedicated and results-driven customer service representative and laborer with 2+ years of experience. Skilled in delivering exceptional communication, problem-solving, and technical support, while thriving in physically demanding and high-pressure environments. Proven ability to build strong customer relationships, resolve conflicts efficiently, and contribute to high customer retention rates. Eager to apply my work ethic and expertise to help companies enhance customer satisfaction and operational success.

Overview

2025
2025
years of professional experience

Work History

Python Tutor

Freelance
Kitchener, Ontario
Feb.2022 - Current
  • Developed comprehensive training plans and materials to teach Python programming fundamentals.
  • Conducted individual tutoring sessions with students to help them improve their academic performance.
  • Prepared and administered tests to assess student understanding of course material.

Warehouse Associate

Fastenal
Kitchener, Ontario
02.2021 - 06.2023
  • Learned and performed multiple tasks in a fast-paced factory environment
  • Used pallet jacks to move items to and from warehouse locations.
  • Work to help all team members with issues and complications to ensure a smooth and fluid workflow and prevent product stoppage
  • Packed goods for shipment in accordance with customer instructions.

Programs Instructor

AR Kaufman YMCA
Kitchener, Ontario
09.2018 - 09.2020
  • Instructed and supervised children aged 6-15 in karate (up to green belt) and youth sports, maintaining discipline, managing behavior, and ensuring a safe environment.
  • Accumulated 100+ volunteer hours, demonstrating strong leadership, teaching, and injury management skills across multiple programs.

Education

Bachelor of Science - Computer Science

Wilfrid Laurier University
Waterloo, ON
05-2026

Skills

  • Positive and professional
  • Collaboration and Teamwork
  • Customer Service
  • Able to lift 50 pounds
  • Workplace Safety
  • Flexible Schedule
  • Team Leadership
  • Strong Communication and Interpersonal Skills

Extracurricular Activities

Team captain and starter for men's basketball league. Competed in D3 division., 06/24, 08/24

Timeline

Warehouse Associate

Fastenal
02.2021 - 06.2023

Programs Instructor

AR Kaufman YMCA
09.2018 - 09.2020

Python Tutor

Freelance
Feb.2022 - Current

Bachelor of Science - Computer Science

Wilfrid Laurier University

Similar Profiles

CREATE PROFILE
Diyar Pour Yousef