Diyana Reich
Rockwood
Summary
Experienced accounting professional with 12 years of public accounting experience, now applying expertise as a real estate agent. Proficient in financial analysis, compliance, and client relationship management. Demonstrated track record of providing strategic insights and solutions to clients. Motivated, detail-oriented, and dedicated to delivering exceptional service in the client service industry.
Overview
19
19
years of professional experience
Work History
Realtor
Royal LePage
05.2023 - Current
- Represent buyers, sellers, landlords, or tenants in real estate transactions
- List properties for sale or rent on various platforms
- Conduct market analysis to determine property values and market trends
- Provide guidance and advice to clients regarding market conditions, prices, and mortgages
- Arrange and conduct property showings and open houses
- Negotiate prices and terms on behalf of clients
- Prepare and review all necessary paperwork, including contracts, agreements, and closing statements
- Develop and implement marketing strategies to attract potential buyers or renters
- Build and maintain relationships with clients, real estate professionals, and other stakeholders
- Ensure compliance with local, provincial, and federal real estate laws and regulations
- Provide exceptional customer service to ensure client satisfaction and build long-term relationships
- Stay updated with continuing education and professional development opportunities
Mortgage Agent
Sherwood Mortgage Group/Self-employed
03.2020 - 10.2021
- Gather information and completing an application for the borrower to assess their mortgage needs
- Work with various underwriters and lenders to find the best deal for a homebuyer
- Evaluate pay stubs, credit history, tax information and bank statements for financial status
- Building long-lasting relationships with clients and lenders
- Constantly learning about common mortgage products, programs and procedures
- Applying sales principles and techniques to promote and sell our company's services
Staff Accountant/Bookkeeper
Deeth & Co. LLP
01.2007 - 08.2019
- Provided comprehensive accounting support to the company by managing functions such as payroll, accounts payable, accounts receivable and business expense processing
- Worked with Senior accounting staff to prepare financial documents and reports such as year end analysis, budgets, financial records, and financial statements
- Prepared tax returns, tax planning calculations and write-ups for all types of organizations and entities
- Established a QuickBooks accounting system to reflect accurate financial records
Medical Esthetician
Canadian Beauty College
10.2017 - 02.2018
- Provided services such as: Laser hair removal, IPL facials, microdermabrasion facials, body treatments and more
- Promoted company products and services to new and existing clients
- Managed the front desk
- Tracked inventory
Client Service Representative
RBC Royal Bank
01.2006 - 01.2007
- Executed customer transactions, including deposits, withdrawals, money orders and cheques
- Provided high level of customer service through a friendly approach, strong professionalism and timely assistance with customer transactions
- Rapidly and efficiently prepared customer and ATM cash and change orders
- Promoted products or services to each customer to consistently achieve sales targets
Education
Real Estate License - Real Estate
Humber College
Toronto, ON12.2022
REMIC Mortgage Agent - Mortgage Agent
Real Estate and Mortgage Institute of Canada Inc.
Mississauga, ON11.2019
Medical Aesthetics -
Canadian Beauty College
Mississauga, ON09.2017
Certified Bookkeeper - Accounting
Canadian Institute of Bookkeeping
Toronto, ON01.2009
Certificate - Business Studies
Seneca College
Toronto, ON04.2005
Skills
- General Ledger Accounting
- Excel
- Financial Statement Preparation
- Accounting
- ETIQUETTE
- Receptionist
- Bank Reconciliation
- Budgeting
- CUSTOMER SERVICE
- Microsoft Excel
- EXCELLENT PHONE
- Quickbooks
- Bookkeeping
- General Ledger
- Billing
- Outlook
- Data Entry
- SELL
- Journal Entries
- Accounts Payable
- Administrative
- Phone Etiquette
- CLIENT RELATIONS
- Payroll
- Accounts Receivable
- Office Management
Additional Information
Licensed Real Estate Agent, Previously Licensed Mortgage Agent, QuickBooks Online Certified, QuickBooks Online Advanced Certified, Xero Advisor Certified, 12+ years experience with QuickBooks, Certified Bookkeeper, Full-cycle Bookkeeping, T1 preparation using Profile and TaxPrep (10 years experience), Computer-literate, Customer service-oriented, Microsoft Office Suite proficiency, Apps (Filogix, CRMS, FINMO, QBO online, Xero, Slack, Receipt Bank, Hubdoc, Lastpass, TSheets, Karbon, and more), Able to promote, market and sell various services/products, Exceptional communication skills, Excellent team player, Quick learner, Cordial, Strong client relations, Excellent phone etiquette
Personal Information
Willing To Relocate: Anywhere
Timeline
Realtor
Royal LePage
05.2023 - Current
Mortgage Agent
Sherwood Mortgage Group/Self-employed
03.2020 - 10.2021
Medical Esthetician
Canadian Beauty College
10.2017 - 02.2018
Staff Accountant/Bookkeeper
Deeth & Co. LLP
01.2007 - 08.2019
Client Service Representative
RBC Royal Bank
01.2006 - 01.2007
REMIC Mortgage Agent - Mortgage Agent
Real Estate and Mortgage Institute of Canada Inc.
Medical Aesthetics -
Canadian Beauty College
Certified Bookkeeper - Accounting
Canadian Institute of Bookkeeping
Certificate - Business Studies
Seneca College
Real Estate License - Real Estate
Humber College
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