Diyan Ahmad
Mission Viejo,CA
Summary
Motivated individual, offers strong work ethic and punctuality. Uses organizational and team collaboration skills to improve processes. Effective Student committed to learning, developing skills in STEM and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Old Navy
07.2024 - 11.2024
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Courtesy Clerk
Sprouts Farmers Market
08.2024 - Current
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Collected more than 100 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Maintained clean and tidy checkout area to optimize service delivery.
- Returned unwanted items to correct store locations and restocked shelves.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
Athlete
OCVC
07.2022 - Current
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Attended all practices, meetings, and workouts on time.
- Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
- Trained extensively 6-10 hours per week for upcoming competitions to perform at top-level.
Volunteer
Second Harvest Food Bank of Orange County
05.2022 - Current
- Packaged up nonperishable food items for food bank visitors.
- Prepared and packaged boxes during box assembly line phase.
- Maintained cleanliness of resale shop by organizing, sorting stock items, and cleaning facility.
- Kept warehouses and preparation areas clean and orderly to limit workplace risk.
Athlete
California Taekwondo Center
01.2017 - 08.2021
- First Degree Black Belt
Education
High School Diploma -
Trabuco Hills High School
Mission Viejo, CA05-2026
Computer Programming
UC San Diego
La Jolla, CA09-2024
Skills
- Time Management
- Java and Javascript programming abilities
- Swift programming language
- TensorFlow
- Interpersonal Communication
- Data Management
- Communication
- Problem Resolution
- Customer Service
- Loss Prevention
- Positive Attitude
- Competitive
Certification
- Advanced Learning Algorithms, Stanford Online and DeepLearning.AI - 40 Hours
- Explore Engineering Virtual Experience Program, GE Aerospace - 20-30 Hours
- Computer Science Pathway, SVUSD - Issued May 2024
Languages
Farsi (Dari)
Professional Working
English
Native or Bilingual
Timeline
Courtesy Clerk
Sprouts Farmers Market
08.2024 - Current
Retail Sales Associate
Old Navy
07.2024 - 11.2024
Athlete
OCVC
07.2022 - Current
Volunteer
Second Harvest Food Bank of Orange County
05.2022 - Current
Athlete
California Taekwondo Center
01.2017 - 08.2021
High School Diploma -
Trabuco Hills High School
Computer Programming
UC San Diego
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