Diyae Ismaili
ST Hubert,QC
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
6
6
years of professional experience
Work History
Supervisor
Tim Hortons
Longueuil, QC
03.2023 - Current
- Welcoming and serving our guests with a smile and good humor.
- Maintain the restaurant clean and tidy to our high standards.
- Prepare and serve the brand products that make us famous.
- Have the guest at the center of attention at all times.
- Work as a team to achieve shift objectives.
- Train new employees.
Volunteer at CAF Awarded 2022 Rabat- Morocco
CAF
Rabat- Morocco
07.2022 - 07.2022
- offering assistance where needed and make sure everything runs seamlessly .
- escorting guests to their vehicles or dropping them off at the stadium with our complimentary transport service.
- on matchday, scan guests tickets and give them their VIP wristbands .
- guide guests to the VIP zones and direct them to their seats.
- Maintained clean, neat, and operational facilities to serve program needs.
Volunteer at Women's Africa Cup of Nations 2022
CAF
Rabat, Maroc
07.2022 - 07.2022
- Match operations : make sure the matches happen from ceremony rehearsals to setting up meeting rooms for match coordination
- making sure everything is in place for officials and for the teams.
- arranging dressing rooms.
- giving directions.
- might be photocopying documents.
- distributing flyers inside the stadium.
- escorting officials or chaperoning sent off players the next.
Internship at Decathlon
Decathlon Derb Ghallef Casablanca
Morocco ,Casablanca
04.2022 - 05.2022
- e-commerce : Click and collect project
- Cashier and customer service
- Online order preparation
- Receipt of the goods
- The inventory
Internship at Decathlon
Decathlon Meknès
Morocco, Meknes
07.2021 - 08.2021
- e-commerce
- customer service
Internship in the Organizational Team
Company Smart Sport Management
Morocco, Casablanca
04.2021 - 05.2021
- Organization of soccer tournaments for Moroccan companies.
- Statistics for matches
Practical Training in Corporate Champions Cup 2020
2 Brothers Group
Morocco, Casablanca
02.2020 - 03.2020
- Organization of soccer tournaments for Moroccan companies
- Match statistics
Soccer Tournaments
Club Managers United Settat
Morocco, Settat
01.2019 - 01.2019
- Organization of matches and monitoring of results.
Education
Bachelor of Science - Sport Management
Institute of Sports Sciences
Morocco 01.2022
One Year - Economic Management
University of Legal, Economic And Social Sciences
Morocco 01.2019
High School Diploma -
Zitoune , Meknes
Morocco 01.2018
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Staff Development
- Project Management
- Time Management
- Decision-Making
Profilprofessionnel
Motivated and team-oriented professional with a strong ability to manage high-stress situations. A dynamic and effective communicator who consistently exceeds company objectives and expectations. Possesses progressive experience in sales and customer service sectors.
Languages
French
Native or Bilingual
English
Professional Working
Arabic
Native or Bilingual
Timeline
Supervisor
Tim Hortons
03.2023 - Current
Volunteer at CAF Awarded 2022 Rabat- Morocco
CAF
07.2022 - 07.2022
Volunteer at Women's Africa Cup of Nations 2022
CAF
07.2022 - 07.2022
Internship at Decathlon
Decathlon Derb Ghallef Casablanca
04.2022 - 05.2022
Internship at Decathlon
Decathlon Meknès
07.2021 - 08.2021
Internship in the Organizational Team
Company Smart Sport Management
04.2021 - 05.2021
Practical Training in Corporate Champions Cup 2020
2 Brothers Group
02.2020 - 03.2020
Soccer Tournaments
Club Managers United Settat
01.2019 - 01.2019
Bachelor of Science - Sport Management
Institute of Sports Sciences
One Year - Economic Management
University of Legal, Economic And Social Sciences
High School Diploma -
Zitoune , Meknes