Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Interests
Websites
Quote
Timeline
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Diya Bhojak

Diya Bhojak

Brampton,ON

Summary

Motivated student with practical experience in project management and team leadership. Demonstrated strengths include critical thinking, research skills, and adaptability to thrive in fast-paced environments. Significant contributions made in previous roles through effective communication and problem-solving abilities. Committed to ongoing professional development and eager to apply learned skills in a new setting.

Overview

3
3
years of professional experience

Work History

Marketing Executive & CRM Specialist

Diyani Engineering
Brampton, ON
05.2022 - Current
  • Attained a 45% increase in leads through targeted digital marketing campaigns, increasing conversion rates by 25%
  • Managed customer information for over 5,000 exhibition visitors, achieving 100% follow-up success and boosting client engagement
  • Applied data-driven insights to guide informed decisions, driving 30% revenue growth
  • Initiated promotional campaigns in collaboration with sales teams, resulting in a 20% increase in new customer acquisitions
  • Developed a comprehensive marketing automation strategy, increasing efficiency by 35% and reducing manual tasks
  • Mentored junior staff members, improving their skills and performance, boosting overall team productivity by 20%

Supervisor

Carter's
04.2024 - Current
  • Directed a group of 8 employees, enhancing operational efficiency by 20% through streamlined processes and task delegation
  • Oversaw day-to-day operations, including stock management, client service, and sales reporting, maintaining smooth operations in a high-volume retail setting
  • Minimized reporting errors by 30% by implementing accurate reporting procedures and conducting regular committee reviews, improving data accuracy and decision-making
  • Achieved a 95% onboarding satisfaction rate, facilitating onboarding and training of new employees
  • Orchestrated omnichannel strategies and managed KPI reports, optimizing user interactions both in-store and online, enhancing customer experience
  • Pioneered a feedback initiative, resulting in a 15% improvement in patron satisfaction scores

Sales Associate & Supervisor

Zudio
04.2022 - 03.2023
  • Increased monthly sales by 12% through sales trend analysis and optimized inventory management, decreasing discrepancies by 20%
  • Guided a crew of 5 in consistently achieving sales targets, increasing workforce productivity by 18% through tailored training programs
  • Improved patron satisfaction by 25% by streamlining checkout processes and enhancing service protocols, leading to higher retention rates
  • Launched a loyalty program that attracted 300+ new members in its first quarter, increasing repeat customer visits
  • Coordinated cross-department training sessions, enhancing collaboration and efficiency among various teams

Education

Bachelor of Computer Science Honours With Business Administartion Specialization -

Algoma University
09-2026

Skills

  • Power BI
  • Google Analytics
  • Tableau
  • Excel
  • Python
  • Java
  • CRM optimization
  • Digital strategies
  • Data-driven decision-making
  • Dashboard creation
  • Workflow optimization
  • KPI tracking
  • Bilingual (English & French)

Certification

  • PRESIDENT'S CHOICE AWARD WITH SCHOLARSHIP 2023-2024
  • CPR/AED Certification
  • Microsoft Office Specialist (MOS) Certification

Accomplishments

  • Supervised team of 30 staff members.
  • Resolved product issue through consumer testing.
  • Achieved 30% sales by introducing Tableau for Sales and Marketing tasks.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Interests

Networking

Listening Podcasts

Exploring new things and different personalities

Quote

"Artificial Intelligence is more than a tool; it's a game-changer in the business world. By merging data with human insight, AI propels companies from merely reactive to innovative pioneers, unlocking new growth and opportunities."
DIYA BHOJAK

Timeline

Supervisor

Carter's
04.2024 - Current

Marketing Executive & CRM Specialist

Diyani Engineering
05.2022 - Current

Sales Associate & Supervisor

Zudio
04.2022 - 03.2023

Bachelor of Computer Science Honours With Business Administartion Specialization -

Algoma University

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Diya Bhojak