Diyaa Al-Hamad
Halifax,Canada
Summary
Hardworking and motivated Graduated with a bachelor of business administration with an HR courses from Saint Mary's university and MBA Supply chain management. With extensive training in marketing, accounting and management through in class work experience. Able to work independently Or in a team atmosphere with excellent communication skills. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
5
5
years of professional experience
1
1
Certification
2
2
Languages
Work History
Bakeaway Bakery inc
Own company
- Ensuring that the bakery is adequately stocked with quality baking ingredients and supplies.
- Ensuring that baking tools, utensils, and equipment are properly cleaned and sanitized.
- Developing and implementing advertising and marketing strategies to attract new customers.
- Creating suitable work schedules for staff members.
- Appraising staff performance and carrying out the necessary disciplinary measures to address poor performance.
- Training staff to produce high-quality bakery items while following proper food handling procedures.
- Strategically arranging bakery items in display cases to encourage customer purchases.
- Inspecting bakery items to ensure that established standards on quality, uniformity, and aesthetic appeal are met.
- Resolving customer complaints in a professional manner.
Quality in Hotel Manger in Duty / Night Audit
Quality Inn Hotel
01.2019 - 01.2022
Moving business
Own company
05.2017 - 01.2020
Education
Bachelor of Commerce, Management - Human resources courses
Saint Mary's University
Halifax, NSHealth and safety certificate -
SPSP Saudi Petroleum Services Polytechnic
MBA - Supply Chain Management
Deakin
Melbourne, AU10.2024
Skills
- Provided guidance to new students in the first week of each semester with classes, tours and service information
- Liaise between Arabic students and teachers, providing translation services
- Coordinated employee management, point of sale operations and inventory control to optimize profitability of establishment
- Implemented staffing schedules in accordance with business needs and catering events for two branches
Certification
- Certificate of Completion international student Career&Employment (ICE), Saint Mary's, 09/2017, 04/2018
- Certificate of completion of ethical responsibilities of organization, With the Spark Zone - Food Hack NS, 04/2018
Languages
Fluent in Arabic and English, both oral and written
Native or Bilingual
Timeline
Quality in Hotel Manger in Duty / Night Audit
Quality Inn Hotel
01.2019 - 01.2022
Moving business
Own company
05.2017 - 01.2020
Bakeaway Bakery inc
Own company
Bachelor of Commerce, Management - Human resources courses
Saint Mary's University
Health and safety certificate -
SPSP Saudi Petroleum Services Polytechnic
MBA - Supply Chain Management
Deakin
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