Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diya Stanly

Richmond,BC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

2
2
years of professional experience

Work History

Sales Associate

Polo Market
06.2023 - 11.2023
  • Opening and Closing store.
  • Billing, Cash, and packing.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Managed efficient cash register operations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintain fruitful relationship with customers and suppliers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Created a store system to locate inventory and manage inventory.
  • Give purchase order to suppliers.
  • Manage the floor ,other workers and supported them.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Make and manage shift's schedule.


Team Member

Manny's Pizza
05.2023 - 10.2023
  • Opening and closing shifts.
  • Excellent in make line and kitchen
  • Handle rush orders and deliver products on time.
  • Take order, billing,Cash, packing, serving.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted with inventory counts and stocking of merchandise.
  • Assisted customers in selecting merchandise best suited to needs.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Collected, arranged, and input information into database system.

Server

Dosa Hut
05.2023 - 10.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Shift Manager Trainee

Dominos Pizza Inc.
04.2022 - 09.2022
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Tracked receipts, employee hours, and inventory movements.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Developed detailed plans based on broad guidance and direction.

Education

Master of Arts - Supply Chain Management - Logistics

Langara College
Vancouver, BC
03.2025

Bachelor of Arts - Commerce

MG University
India, Kerala
03.2019

Skills

  • Verbal/Written Communication
  • POS System Operation
  • Food and Beverage Management
  • Excellent Customer Service
  • Employee coaching and motivation
  • Supply Chain Management
  • Payment Processing
  • Manage cash register
  • Inventory Management
  • Problem-Solving
  • Time Management
  • Multi-Tasking Strength
  • Attention to detail
  • Sales strategies
  • Store Organization
  • Shift management
  • Analyzing Finances
  • Supply ordering and management

Languages

English
Full Professional

Timeline

Sales Associate

Polo Market
06.2023 - 11.2023

Team Member

Manny's Pizza
05.2023 - 10.2023

Server

Dosa Hut
05.2023 - 10.2023

Shift Manager Trainee

Dominos Pizza Inc.
04.2022 - 09.2022

Master of Arts - Supply Chain Management - Logistics

Langara College

Bachelor of Arts - Commerce

MG University

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