Diya Rashdi
Milton,ON
Summary
- 3+ years of extensive restaurant experience as a successful Front of House Team Member and Cashier with a drive to exceed sales goals and provide top tier customer service
- Strong computer skills and use of MS Office 365, Excel, PPT, Word gain through courses that relied on these skills
- Proficient knowledge of Google Ads, Youtube Analytics, Instagram, TikTok.
- Comfortability with assisting in tasks such as conducting payroll, inventory, and bringing creative brand ideas to the table, learned through relevant university business courses
- Goal orientated and proven to deliver under pressure and fast-paced environments
- Open to growth and a fast learner
Overview
3
3
years of professional experience
Work History
Front of House Worker
Chainsmokers Urban BBQ
09.2021 - 09.2022
- Promptly understood customers needs and attended to them accordingly
- Operated POS systems with high degree of accuracy
- Executed variety of learnt sales skills to often upsell and sell out certain menu items
- Managed receiving and booking 2-5 reservation calls per shift
- Passionate and devoted team player who consistently contributed to professional group dynamics and meetings
- Exerted attention-to-detail in organizing an appealing store front for customers
Cashier
Pita Factory
07.2019 - 05.2021
- Navigated working under pressure and in fast-paced environments to deliver quality food
- Strong operation of cash register/POS systems for cash, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Developed loyal relationships with customers to encourage repeat business.
- Reliable and often worked with minimal to no supervision
- Assisted in carefully crafting Instagram posts that directed potential lasting customers to the restaurant
Education
Bachelor of Arts - Honours Legal Studies And Business
University of Waterloo
Waterloo, ON04.2027
High School Diploma -
St. Francis Xavier Catholic Secondary School
Milton, ON06.2022
Skills
- Team Collaboration
- Customer Needs Assessments/Relations
- Bilingual (English, Urdu)
- Goal Orientated
- POS Interactions
- Proficient use of MS Office 365, Word, PPT, Excel, Canva
- Dynamic knowledge of Google Ads, Instagram, Youtube, Youtube Studio/Analytics
- Fast Learner
Hobbies
Self taught in acoustic guitar, piano, and aspiring youtuber who aims to present a relatable version of themselves to viewers.
Timeline
Front of House Worker
Chainsmokers Urban BBQ
09.2021 - 09.2022
Cashier
Pita Factory
07.2019 - 05.2021
Bachelor of Arts - Honours Legal Studies And Business
University of Waterloo
High School Diploma -
St. Francis Xavier Catholic Secondary School
Similar Profiles
Joshua LeveringJoshua Levering
Line Cook at Red Rock Urban BBQLine Cook at Red Rock Urban BBQ
Linh TranLinh Tran
CUSTOMER SERVICE REPRESENTATIVE at Urban Concept-Urban Nail BoxCUSTOMER SERVICE REPRESENTATIVE at Urban Concept-Urban Nail Box
Jeremiah HowlandJeremiah Howland
General Manager at Jethro's BBQ All Stars/Jethro's BBQ N' Porkchop GrillGeneral Manager at Jethro's BBQ All Stars/Jethro's BBQ N' Porkchop Grill