Summary
Overview
Work History
Education
Skills
AVAILABILITY
Timeline
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Diya Patel

Kitchener,Canada

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Reliance Digital
01.2021 - 11.2023
  • Answered customer inquiries and provided accurate information regarding products and services
  • Provided excellent customer service to resolve customer complaints in a timely manner
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Cloud Data Management -

Conestoga College Institute Of Technology And Advanced Learning
08.2025

Bachelors - Computer Science

INDIA
07.2023

Skills

  • Cash register operation
  • Money handling
  • Barcode scanning
  • All computer skills
  • Customer service
  • Communication
  • Teamwork
  • Problem-solving abilities
  • Time management
  • Active Listening

AVAILABILITY

  • Monday - Available
  • Tuesday - Available
  • Wednesday - Available
  • Thursday - Available
  • Friday - Available
  • Weekend - Available Full Time

Timeline

Customer Service Representative

Reliance Digital
01.2021 - 11.2023

Cloud Data Management -

Conestoga College Institute Of Technology And Advanced Learning

Bachelors - Computer Science

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Diya Patel