Diya Bhojak

Student assistant seeking a job in the IT field. Experienced in providing administrative support and troubleshooting technical issues. Proficient in programming languages such as Java and Python. Goal-oriented and eager to contribute to a dynamic team.

• Master Computer - From Beginning to Expert, Udemy, UC-040d0b85-904d-44fe-8b7f-2262b6801f49, 2021
• Business English for Professional, Udemy, UC-2058b7b1-bd3c-4841-bbcb-c1d03010efd7, 2023
• MS Office, Udemy, UC-969e8ed4-a17c-4a4b-baad-fe775e3ace8b, 2020

• Successfully developed and implemented a complete sales & marketing plan for Diyani Engineering, resulting in a significant increase in leads and sales.
• Prepared and managed all visitor data for company exhibitions, resulting in better follow-up and lead conversion.
• Managed B2B client accounts for Diyani Engineering.
• Acted as the primary point of contact for clients, addressing inquiries, providing technical support, and ensuring overall satisfaction.
• Collaborated with cross-functional teams to coordinate effective solutions to client challenges and enhancements to their automation systems.
• Conducted regular follow-ups to gather feedback, assess client satisfaction, and identify opportunities for upselling or cross-selling.
• Utilized CRM software to maintain accurate client records, track interactions, and streamline communication within the company.

• Quick learner and self-starter
• Detail-oriented with strong organizational and time-management skills
• Excellent communication and interpersonal skills