DIXITKUMAR VAGHELA
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Supervisor /
Burrito Boyz
07.2022 - Current
- Implemented cost-saving measures in inventory management, resulting in a 10% reduction in expenses.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer experience by 90% using feedback response forms and resolved inquiries in a professional and timely manner.
Assistant Store Manager
Mac’s Convenience Store
07.2021 - 02.2022
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversee monthly inventory valued at $25K, interface with vendors, manage purchase orders, and conduct forecasting to maintain optimal stock levels.
- Developed and executed seasonal sales events, resulting in a 10%increase in sales revenues.
Crew Member and Martin
McDonald's
03.2019 - 06.2021
- Operate the POS system and take customer orders, ensuring timely delivery and excellent customer service while fulfilling over 300 orders per shift.
- Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency.
- Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
- Awarded Employee of the Month once for performing great work.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
Officer
Infrastructure Leasing Financial Services Limited
12.2014 - 06.2017
- Responsibilities primarily for successful implementation and analysis of the systems' and work directly with clients and management to define system requirements, design and propose solutions, configure the software and train employees.
- Communicated with supervisors about necessary functional design documentation and specifications as required for software development and user training.
- Achieved 30% decrease in employee tickets by finding and correcting the root cause for the issues.
- Conducting regular client meetings to understand their business needs, resulting in the development of tailored strategic plans that increased client satisfaction by 25%.
Officer
Industrial Credit and Investment Corporation of India
12.2013 - 10.2014
- Cultivated impact relationships with customers and drove business development by delivering product knowledge.
- Minimized financial discrepancies, resulting 90% increased efficiency and accuracy in financial transactions.
- Assists an estimated 100 customers per day and remains poised and professional even in high-stress situations and when dealing with irate individuals.
- Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative.
Education
Diploma - Business Management Financial Service
Humber College Institute of Technology & Advanced
Lakeshore, ON08.2020
Bachelor of Commerce - Commerce
Bhikhabhai Jivabhai Vanijya Mahavidyalaya (BJVM)
India04.2013
Skills
- Cash Flow Management
- Interpersonal Communication
- Detail Oriented and Accuracy
- Team Work and Collaboration
- Project Management Skills
- Relationship Management
- Analytical and Problem Solving Skills
- Advance knowledge of MS Word, Excel, PowerPoint
Certification
Post Graduate Diploma in Banking - NIIT Institute of Finance, Banking and Insurance.
Timeline
Supervisor /
Burrito Boyz
07.2022 - Current
Assistant Store Manager
Mac’s Convenience Store
07.2021 - 02.2022
Crew Member and Martin
McDonald's
03.2019 - 06.2021
Officer
Infrastructure Leasing Financial Services Limited
12.2014 - 06.2017
Officer
Industrial Credit and Investment Corporation of India
12.2013 - 10.2014
Diploma - Business Management Financial Service
Humber College Institute of Technology & Advanced
Bachelor of Commerce - Commerce
Bhikhabhai Jivabhai Vanijya Mahavidyalaya (BJVM)
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