Summary
Overview
Work History
Education
Skills
Custom
Certification
Timeline
Generic

Dixie-Lee Rabbe

Prescott,Ontario

Summary

I am a very well-spoken person with a friendly and bubbly demeanor. I maintain a positive attitude and able to work well in a face paced environment with excellent listening skills. I present a professional image. I am team player that can follow and lead in any situation and have the ability to make decisions to help solve conflicts. Utilizes effective communication and problem-solving skills to enhance customer satisfaction. I also have the ability to collaborate effectively with others. I can be an essential part of the team. I can perform a various secretarial duties and have a strong ability to multi-task. I’m very attentive to my fellow co-workers as well to the needs of the clients or customers. I have great attention to detail, excellent written and communication skills, exceptional organization skills and the knowledge of the latest technology. Energetic and empathetic individual with knack for effective communication i can bring top-notch skills in oral and written communication, active listening and analytical problem-solving skills. and problem-solving. I have the understanding of customer service and can adept to utilizing digital tools and software. Committed to fostering positive customer experiences and resolving inquiries efficiently. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

1
1
Certification

Work History

Gas Bar Attendant

Pioneer
05 2024 - 11 2024
  • Increased overall revenue by upselling car wash services alongside fuel purchases.
  • Executed daily opening/closing procedures thoroughly while maintaining security of facilities.
  • Assisted customers with fuel selection, ensuring they received the correct type and amount of fuel for their vehicles.
  • Conducted regular inventory checks to maintain accurate stock levels and order necessary supplies in a timely manner.
  • Handled customer inquiries with professionalism, addressing concerns and providing relevant information as needed.
  • Prepared daily reports detailing sales figures, inventory levels, and any notable incidents or observations during shifts worked.
  • Managed cash register transactions accurately, ensuring proper payment and change were given to customers.
  • Followed safety protocols while working with hazardous materials, reducing potential accidents or spills.
  • Collaborated with team members to maintain a positive and productive work environment.
  • Maintained a clean and organized work environment for better customer experience.
  • Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Facilitated sales of services and goods.
  • Maintained clean and orderly work station.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Filled out daily shift log to record amount of food prepared, used and leftover.

HMR Worker

O'Reilly's Independant Grocery Store
09 2022 - 03 2023
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Worked fast to complete tasks and meet daily deadlines.
  • Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Assisted customers in selecting merchandise best suited to needs.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Frequently inspected production area to verify proper equipment operation.
  • Monitored and verified merchandise for proper prices and labels.
  • Assisted with inventory counts and stocking of merchandise.
  • Developed strong cooperative relationships with coworkers and managers.

Front Desk Receptionist

Holiday Inn Express and Suites
01 2021 - 01 2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Collected room deposits, fees, and payments.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Maintained accurate records of visitor logs for security purposes and compliance with company policies.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Completed all tasks in compliance with company policies and procedures.
  • Assisted in coordination of company events, contributing to successful and well-organized functions.
  • Greeted visitors warmly, creating positive first impression of organization.
  • Enhanced guest experience by maintaining welcoming and organized reception area.
  • Compiled and submitted daily reports on front desk activities, offering insights for process improvements.
  • Organized and maintained files and records to ensure up-to-date documentation.
  • Streamlined check-in processes, reducing wait times for guests.
  • Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
  • Maintained strict confidentiality of sensitive information, upholding privacy standards.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Collected payments, processed transactions and updated relevant records.

Laborer

Halls Apple Orchard
01 2020 - 01 2021
  • Packed Orders
  • Labelled boxes as well as bottles
  • Worked with the different apples also prepares apple beverages
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Loaded and unloaded materials onto trucks and trailers.
  • Used variety of hand and power tools to complete tasks.

Worker

K&K Logging
01 2019 - 01 2020
  • Completed wood orders and dealt with the customers
  • Built Picnic Tables for customers
  • Cut and Split and Piled Wood
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Worked fast to complete tasks and meet daily deadlines.
  • Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Commercial Cleaner

DH.Janitorial Services
01 2015 - 01 2019
  • Doing dishes
  • Cleaning sinks, mirrors and toilets - Vacuuming and mopping floors
  • Dusting
  • Taking out the garbage
  • Whipping off desks
  • Kept building entryway glass clean and polished for professional presentation.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Maintained clean, neat, and professional entrances.
  • Refilled soap dispensers and air fresheners in bathrooms.
  • Washed windows, walls and ceiling fixtures to remove molds and dusts.
  • Improved organizational efficiency by maintaining inventory of cleaning supplies and equipment, ensuring availability when needed.
  • Ensured safety and cleanliness in high-traffic areas, preventing slip and fall accidents through timely mopping and spill management.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Emptied wastebaskets to transport trash and waste to disposal area.
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.

Education

Secondary School -

ICS Independant Learning
01.1999

Loyalist College
2009

Skills

  • Housekeeping skills
  • Good Telephone Etiquette
  • Data Entry
  • Problem-Solving
  • Training and Development
  • Attention to Detail
  • Excellent Communication
  • Multitasking Abilities
  • Organization and Time Management
  • Automated telephone systems
  • Time management
  • Room assignments
  • Registration processing
  • Office management
  • Hospitality service expertise
  • Guest services
  • Conference and meeting planning
  • Social perceptiveness
  • Scheduling and calendar management
  • Office administration
  • Workflow planning
  • Administrative support
  • Records management
  • Documentation and reporting
  • Transcription and dictation
  • Project Management
  • Customer and client relations
  • Sorting and labeling
  • Team Bonding
  • Filing and data archiving
  • Recordkeeping
  • Writing reports
  • Document conversion
  • Relationship building
  • Program files maintenance
  • Database Management
  • Strategic planning
  • Meal planning and preparation
  • Behavioral Management
  • Patient care
  • Flexible schedule and availability
  • Verbal and written communication skills
  • Errands
  • Light cleaning
  • Cooking meals

Custom

  • Ontario Superhost Certificate
  • WHIMIS Certificate
  • Safe Food Handling Certificate
  • Standard First Aid and CPR
  • Non-Violent Intervention CPI Training
  • Customer Service Skills
  • Hotel Reception & Front Desk Certificate
  • Hospitality Service Skills
  • YES (Your Employment Skills)
  • Computer Skills Certificate

Certification

Safe Food Handling

Super Host

WHMIS

Hospitality

Customer Service

First Aid/ CPR

Work and Health Safety Awareness

Hotel Reception - Front Desk Certificate

Non - Violent Intervention CPI Training

Timeline

Gas Bar Attendant

Pioneer
05 2024 - 11 2024

HMR Worker

O'Reilly's Independant Grocery Store
09 2022 - 03 2023

Front Desk Receptionist

Holiday Inn Express and Suites
01 2021 - 01 2022

Laborer

Halls Apple Orchard
01 2020 - 01 2021

Worker

K&K Logging
01 2019 - 01 2020

Commercial Cleaner

DH.Janitorial Services
01 2015 - 01 2019

Secondary School -

ICS Independant Learning

Loyalist College

Similar Profiles

CREATE PROFILE
Dixie-Lee Rabbe