Dixie Adjei
Toronto,Canada
Summary
Empathetic Social Service Worker with over 7 years of experience interfacing with community liaisons, facilitating individual and group sessions and monitoring conditions of clients to coordinate care. Excellent communicator with knack for building lasting professional relationships.
Overview
6
6
years of professional experience
Work History
Case Manager and Wellness Coach
Dixie Adjei
05.2021 - Current
- Ensuring plans are in place for all co-workers we currently support, including daily work plans and annual development plans
- Partnered with social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented clients interactions and interventions in electronic charting systems.
- Managed caseload of 15 children in welfare system to provide comprehensive, community-based care.
- Increased referral rates by providing excellent service and building meaningful relationships with clients and caregivers.
- Maintain logs of all work performed
- Interface between the Production
- Manager and the coworkers to make sure printing and other work is managed effectively
- This will include direct support of coworkers as they assist in producing jobs for our business
- Work as part of a team in the development of the infrastructure for our new programs
- This will include designing intake procedures, individualized training plans to ensure people who come into our program get exactly what they want and need, development of supported employment principles and policies and more.
Youth Counselor
Harriet Tubman Community Organization
04.2021 - 08.2022
- Encouraged children to talk issues out with each other and without anger, which eased tense situations.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Performed in advocacy capacity for troubled youth to provide access to resources.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
- Engaged and interacted with youth members, teaching sustainable habits and coping mechanisms.
Early Childhood Teacher
SimplySmart Child Care Centre & Montessori
02.2022 - 06.2022
- Identified signs of emotional and developmental problems in children and reported to parents.
- Supervised students and enforced discipline during all Head Start activities.
- Helped new preschool children get used to classes by giving one-on-one support.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
- Taught emotional intelligence to class of 15 students through organizing and leading of playful activities.
Early Childhood Teacher
YMCA of Simcoe/Muskoka
06.2018 - 06.2020
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Applied play-based strategies to provide diverse approaches to learning.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Promoted sensory development by providing access to different textures.
- Addressed behavioral and learning issues with parents and daycare management.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
Wellness
Peer Mentor, Georgian College
09.2016 - 04.2017
- Peer mentors are ambassadors for mental health and wellness on campus
- They are responsible for facilitating mental health/mindfulness-based workshops, fostering a sense of mental health awareness on campus, creating opportunities for social connection between students, and providing general information about campus resources
- Additional duties includes taking initiative to creatively promote and advertise the peer mentor program and workshops, especially through participating in campus events.
Intake Counsellor (Case Manager)
Single Mothers in Progress
09.2014 - 01.2015
- Greeted clients and visitors, referred them to staff members, answered questions regarding agency.Administration assistance: answered and returned phone calls, scheduling appointments, filing documentations.Client intake: filed documentation and answered questions regarding agency
- Co- facilitated group discussions with clients
- Prepared and created programs that assisted client’s needs.
- Building a relationship of trust and respect with clients
- Agreeing with clients what will be covered in sessions
- Encouraging clients to talk about their feelings
- Listening carefully, asking questions and checking that you understand a client's situation
- Empathizing with the client’s issues, but challenging them when necessary
- Helping clients to see things more clearly or in a different way
- Referring clients to other sources of help if suitable
- Going to regular meetings with your counseling supervisor
- Keeping confidential records.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained excellent attendance record, consistently arriving to work on time.
- Identified issues, analyzed information and provided solutions to problems.
- Improved operations through consistent hard work and dedication.
Education
Masters degree - Divinity and Clinical Counselling
Tyndale University
Toronto, ON05.2024
Bachelor of Arts - Honours BA of Psychology
Lakehead University
Orillia, ON08.2019
Diploma of Social Service Work - Social Service Worker
Seneca College
Toronto, ON04.2015
Skills
- Shared Governance
- Progress Evaluation
- Quality Assurance Controls
- Emotional Awareness
- Eligibility Assessments
- Program Development
- Social Work
- Resource Management
- Case Notes
- Verbal and Written Communication
- Crisis Intervention
- Multitasking and Organization
- Case Planning
Accomplishments
- Standard First Aid, CPR and AED - Canadian Red Cross
- Issued Oct 2020 - Expires Oct 2023
- Dixie Adjei - page 3
- Mental health First Aid - Standard
- The Niche: Young Black Leaders
- Skills
- Data Analysis
- Nonprofit Organizations
- Organizational Development
- Project Management
- Organizational Leadership
- Event Planning
- Time Management
- Grassroots Organizing
- Development Projects
- Intercultural Communication
- Honors & Awards
- Nominated for the 6th Annual Student Facilitated Leadership Conference - GCSA
- Feb 2017
- Nominated for the 7th Annual Student Facilitated Leadership Conference - GCSA
- Nov 2016
- Dixie Adjei - page 4
Timeline
Early Childhood Teacher
SimplySmart Child Care Centre & Montessori
02.2022 - 06.2022
Case Manager and Wellness Coach
Dixie Adjei
05.2021 - Current
Youth Counselor
Harriet Tubman Community Organization
04.2021 - 08.2022
Early Childhood Teacher
YMCA of Simcoe/Muskoka
06.2018 - 06.2020
Wellness
Peer Mentor, Georgian College
09.2016 - 04.2017
Intake Counsellor (Case Manager)
Single Mothers in Progress
09.2014 - 01.2015
Masters degree - Divinity and Clinical Counselling
Tyndale University
Bachelor of Arts - Honours BA of Psychology
Lakehead University
Diploma of Social Service Work - Social Service Worker
Seneca College
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