DIVYESH PATEL
Surat
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
5
5
years of professional experience
Work History
STORE MANAGER
SHAKTI KIRANA STORE
UDAY NAGAR-1, SURAT, KATARGAM, INDIA
07.2021 - Current
- Led daily operations, staff recruitment, scheduling and ensured smooth store management
- Oversaw shipment receiving, stock maintenance, and logistics while ensuring store security and upkeep's
- Direct sales, merchandising and visual presentations to maximize store efficiency and customer satisfaction
- Identify operational challenges, provides solutions, and implement motivation-boosting programs for staff
- Keeping good watch on store hygiene & tidiness
- Direct employee for the good display presentations & product
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Checking due dates & expiries of the stocks and provide report for it
STORE SUPERVISOR
SHAKTI KIRANA STORE
UDAY NAGAR -1, SURAT, KATARGAM, INDIA
05.2020 - 06.2021
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
Education
DIPLOMA IN BUSINESS ADMINISTRATION - Business Administration And Management
IIBM INSTITUTE OF BUSINESS MANAGEMENT
SURAT, INDIA03-2020
SECONDARY EDUCATION - S.S.C
GURUKUL VIDHYAPITH KUMAR VIDHYALAY
SURAT, INDIA05-2019
Skills
- Customer service
- Store maintenance
- Problem-solving
- Sales promotion
- Multitasking and organization
- Restocking oversight
- Team leadership
- Friendly and positive
- Outstanding communication skills
Languages
English
Full Professional
Hindi
Full Professional
Gujarati
Full Professional
Punjabi
Professional Working
Interests
- I enjoy helping others and giving back to the community
- Watching Movies and TV Shows
- Music
- Gym Workouts
- Surfing
Timeline
STORE MANAGER
SHAKTI KIRANA STORE
07.2021 - Current
STORE SUPERVISOR
SHAKTI KIRANA STORE
05.2020 - 06.2021
DIPLOMA IN BUSINESS ADMINISTRATION - Business Administration And Management
IIBM INSTITUTE OF BUSINESS MANAGEMENT
SECONDARY EDUCATION - S.S.C
GURUKUL VIDHYAPITH KUMAR VIDHYALAY