DIVYESH KOTADIYA

• Identifying map location of utilities
• Mapping depth (remove) of utilities
• Comply and ensure work is performed in compliance with applicable HSE legislation and company policies and procedures, contract requirements, and Shermco policies and procedures
• Coordinate with the project team to plan and prepare construction schedules and milestones and execute project(s) on time, within budget, and in accordance with corporate policy
• Track, interpret, analyze, and report on project data
• Proven ability to develop and implement creative solutions to complex problems.
• Participate in document control, archive project activities, deliverables, tools, and findings for use in future projects.

Drive sales through engagement of customers, suggestive selling,and sharing product knowledge

• Greets and receives customers in a welcoming manner. Responds to customers’ questions
• Developed and actualized customer service initiatives to decrease wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Responded to customer calls and emails to answer questions about products and services.

• Load and unload trucks, shipping and receiving, work assembly line, lifting and stacking packages Quality Assistance
• Unload trucks, scan product that come off trucks, inspect product for reshipping and before putting back in stock
• Load and unload trucks, order picking, wrapping products, and packing, labeling, and shipping and receiving
• Load and unload truck with store products to get shipped/taken to customers or company
• Performed general support clean-up duties and maintained clean work area by using high-pressure water systems, backhoes, and skid-steers.

• Representing Wilsons Leather, Andrew Marc, Donna Karen, KarlLagerfeld Paris, and G.H Bass & Co
• Answering questions, taking orders, handling returns, solving technical problems and recording details of the phone interaction
• Answering emails or chat live with customers
• Organized and detail-oriented with a strong work ethic.
• Demonstrate verbally articulate and proficient active listenersskills
• Adaptable and proficient in learning new concepts quickly and efficiently.

• To greet customers entering the store to ascertain what each customer needed
• Described product to customers and accurately explained detailsand care of merchandise
• Operated a cash register for cash, check and credit card transaction
• Completed all points of sale opening and closing procedures, including counting of the cash register
• Keep detailed track of all available field personnel and all in- progress and completed calls
• Closely monitor dispatch board to triage and prioritize over three hundreddaily calls
• Operate and manage a multi-line telephone console system.