DIVYE MODI
Kitchener,Canada
Summary
Highly organized and detail-oriented professional with experience in administrative support and coordination. Seeking a position as a Coordinator to assist customers, manage orders, and provide exceptional service in a fast-paced environment. Strong communication skills, proficient in MS Office, and a proven track record of multitasking and meeting deadlines.
Overview
1
1
year of professional experience
Work History
Food Service Associate
Hygate on Lexington
Waterloo, ON
12.2024 - Current
- Maintained a hygienic food preparation environment through dishwashing, area sanitization, and replenishing supplies.
- Collaborated with the kitchen staff to ensure a smooth flow of operations during peak hours, helping to meet customer demand prompts
- Interacted with customers, addressing escalated queries and resolving complaints promptly and efficiently
- Managed a team of customer service staff, effectively communicating expectations and monitoring performance
- Maintained high levels of customer satisfaction by gathering insights and offering appropriate solutions
Crew Member
Dana Hospitality
Waterloo, ON
08.2024 - 11.2024
Education
Office Administration- Executive -
Conestoga College
Kitchener, ONBBA -
Silver Oak University
Ahmedabad, India Skills
- Strong communication and interpersonal skills
- Effective problem-solving and conflict resolution abilities
- Excellent customer service orientation
- Team management and leadership skills
- Detail-oriented with strong organizational abilities
- Proficient in inventory management and record-keeping
- Highly organized
- Proficient in MS Office
- Proven track record of multitasking and meeting deadlines
Languages
English
Professional Working
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Food Service Associate
Hygate on Lexington
12.2024 - Current
Crew Member
Dana Hospitality
08.2024 - 11.2024
Office Administration- Executive -
Conestoga College
BBA -
Silver Oak University