Power BI
Divya Shree Ramakrishna
Business Analyst
Fredericton,NB
Summary
Seasoned Business Analyst offering 3.5 years of Software industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
3
3
years of professional experience
1
1
Certification
4
4
Languages
Work History
Business Analyst
Sedin Technologies
03.2020 - 05.2023
- Analyzed open orders, backlog, and sales data to provide sales team with insights.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Surveyed clients to ascertain requirements and expectations for product.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Performed gap analysis to identify areas of improvement.
- Collaborated with stakeholders to define project objectives and criteria.
- Collaborated with stakeholders to identify business needs and data sources.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Generated ad-hoc reports to evaluate specific business requirements.
Education
PG. Diploma - Information Technology- Business Analysis
New Brunswick Community College
Fredericton, NB 05.2001 -
Bachelor of Engineering - Civil Engineering
Visvesvaraya Technological University
Belgaum, KA, India 05.2001 -
Skills
Data Analysis
undefinedSoftware
MS Visio
AutoCad
MS Office
SQL
Balsamiq
Certification
Software Testing, Qspiders- 6 months
Timeline
Business Analyst
Sedin Technologies
03.2020 - 05.2023
PG. Diploma - Information Technology- Business Analysis
New Brunswick Community College
05.2001 -
Bachelor of Engineering - Civil Engineering
Visvesvaraya Technological University
05.2001 -
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