Divya Rego
11 Blossom Court Trenton, Ontario ,Canada
Summary
With over a decade of management experience across diverse industries, I demonstrate quick adaptability, strong analytical skills in data interpretation, and proficiency in MS Office, while being fluent in multiple languages and excelling in customer communication, including confident phone conversations, and managing various customer interactions.
Overview
7
7
years of professional experience
Work History
Admin Assistant
TD Canada Trust
03.2021 - Current
- Collaborated with four DVPs, handling administrative and operational responsibilities under tight timelines.
- Managed calendars, scheduled meetings, made travel arrangements, and organized appointments for senior executives.
- Coordinated communication between internal departments, external partners, and clients to ensure seamless operations.
- Monitored and tracked project timelines, budgets, and deliverables, providing regular updates to executives.
- Organized high-level meetings, conferences, and events, managing logistics and guest lists.
- Managed executive travel, ensuring cost-effective solutions while maintaining the highest level of comfort and convenience.
- Monitored and processed executive expense reports, ensuring adherence to company policies.
- Proficient in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Experienced with virtual collaboration tools such as Zoom, Microsoft Teams, and WebEx.
- Maintained a high level of professionalism and confidentiality while managing both personal and professional responsibilities.
Leader, Customer Experience Associate Canada Trust
TD Canada Trust
06.2018 - 03.2021
- Supervises department members, ensuring everyone is updated on product knowledge for optimal transactions.
- Oversees department bookkeeping through C3, S3, and Admin Apps, focusing on bank operations, balancing debits and credits, and managing foreign currency.
- Expert in front-end banking transactions, including deposits, withdrawals, transfers, account maintenance, and basic investment and mortgage transactions.
- Recognized as the top-performing employee in 2021, and awarded the Legendary Experience reward at the branch.
- Assisted the branch manager with communication, client situations, and operational issues.
- Conducted training for front-end banking staff, providing daily support and guidance.
- Managed transactions involving legal and mortgage paperwork.
Education
Diploma In Computer Science -
St. Joseph’s College
Bangalore09-2001
Airline Ticketing Diploma -
Armen Tours and Travels Agency
IndiaComputerized Reservation System Certificate -
Amadeus India Co
IndiaSkills
- Strong problem solver
- Resourceful
- Prioritization
- Meeting planning
- Workflow optimization
- Time management
Accomplishments
- Recognized as the top-performing employee in 2021 and awarded the Legendary Experience reward at the branch.
Timeline
Admin Assistant
TD Canada Trust
03.2021 - Current
Leader, Customer Experience Associate Canada Trust
TD Canada Trust
06.2018 - 03.2021
Diploma In Computer Science -
St. Joseph’s College
Airline Ticketing Diploma -
Armen Tours and Travels Agency
Computerized Reservation System Certificate -
Amadeus India Co
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