DIVYARAJSINH CHUDASAMA
Surrey,BC
Summary
Professional with extensive experience in team leadership and operational management. Demonstrated ability to enhance team collaboration and achieve measurable results. Expertise in conflict resolution, process optimization, and strategic planning, adapting to changing business requirements. Recognized for reliability and strong communication skills, contributing to a productive work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
The Ecig Canada
02.2024 - Current
- Oversaw daily operations, ensuring smooth workflows and timely task completion.
- Delivered outstanding customer service while modeling best practices.
- Led team during shifts, maintaining compliance with policies and initiatives.
- Fostered positive environment and escalated issues to management as needed.
Sales Associate
Mnm Auto
06.2024 - 04.2025
- Achieved sales targets by building strong client relationships, delivering product training, and optimizing CRM follow-ups.
- Streamlined inventory and trade-in evaluations to improve efficiency and ensure fair market value.
- Enhanced customer experience through tailored test drives, after-sales support, and effective vehicle presentation.
Warehouse Associate
MAERSK
07.2023 - 12.2024
- Managed inventory, quality control, and order fulfillment for efficient warehouse operations.
- Operated equipment and handled heavy materials while adhering to safety standards.
- Performed various roles in receiving, shipping, and inventory control as required.
Sales Associate
7-Eleven
07.2023 - 07.2024
- Delivered exceptional customer service while efficiently handling cash transactions.
- Maintained optimal stock levels and increased sales through effective upselling techniques.
- Organized racks and shelves to enhance store aesthetics and promote targeted merchandise.
- Ensured accuracy in all financial exchanges by adhering to company cash handling policies.
Front of House Operative
Avengers STATION
02.2023 - 07.2023
- Operated ticketing, photo booth, and assisted guests.
- Managed inventory and transactions, ensured a clean environment.
Restaurant Team Member
Poke N Chat
04.2023 - 05.2023
- Took orders, handled payments, and ensured food quality.
- Maintained cleanliness and customer satisfaction.
Cashier
Dhiraj Sons
05.2022 - 12.2022
- Operated cash register, ensuring accurate cash, check, and credit card transactions.
- Managed cash drawer and effectively promoted products to enhance sales performance.
- Greeted customers upon entry, promptly addressing inquiries and needs.
- Adapted to flexible scheduling and took on extra shifts to support business operations.
Customer Service Representative
D-Mart
05.2020 - 05.2022
- Maintained displays, addressed returns, and supported inventory management needs.
- Effectively managed high-stress situations while maintaining professionalism during conflict resolution.
- Resolved customer complaints with empathy, enhancing loyalty and encouraging repeat business.
Education
M.Sc. - Cybersecurity
New York Institute of Technology
Vancouver, BC10-2024
B.Eng. - Computer Engineering
Institute of Technology and Research
01.2021
Skills
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Complex Problem-solving
- Relationship building
- Inventory oversight
- CRM experience
Certification
- Business English Communication (NPTEL)
- Fundamentals of Digital Marketing (Google Digital Garage)
LANGUAGES
English
Hindi
Gujarati
Punjabi
Timeline
Sales Associate
Mnm Auto
06.2024 - 04.2025
Supervisor
The Ecig Canada
02.2024 - Current
Warehouse Associate
MAERSK
07.2023 - 12.2024
Sales Associate
7-Eleven
07.2023 - 07.2024
Restaurant Team Member
Poke N Chat
04.2023 - 05.2023
Front of House Operative
Avengers STATION
02.2023 - 07.2023
Cashier
Dhiraj Sons
05.2022 - 12.2022
Customer Service Representative
D-Mart
05.2020 - 05.2022
B.Eng. - Computer Engineering
Institute of Technology and Research
M.Sc. - Cybersecurity
New York Institute of Technology
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