Divyanshu Singh Rajput
Retail Sales associate
North York,Canada
Summary
Highly motivated Sales Associate with over two years of experience in customer service and retail. Proven track record in building rapport with customers, achieving sales goals, and promoting brand products. Strong interpersonal and communication skills, adaptability, and critical thinking. Flexible availability and commitment to providing exceptional customer service. Hardworking and committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members, and supervisors.
Overview
3
3
years of professional experience
Work History
Sales Associate
Brand Factory
Ahmedabad, Gujarat
08.2021 - 12.2022
- Built rapport with customers to understand their needs and matched them to relevant products, enhancing customer satisfaction
- Exceeded monthly sales targets by 15% through effective upselling and cross-selling techniques
- Provided personalized customer service, assisting customers in selecting products and making purchasing decisions
- Maintained detailed knowledge of product offerings and promotions, enabling effective customer interactions
- Handled cash transactions and operated POS systems accurately and efficiently
- Organized and maintained store displays, ensuring a visually appealing shopping environment
- Collaborated with team members to support store initiatives and enhance overall customer satisfaction.
Cashier
Star Bazaar
Ahmedabad, Gujarat
03.2020 - 05.2021
- Managed cash transactions accurately and efficiently, handling high volumes during peak hours
- Provided friendly and attentive customer service, addressing inquiries and concerns promptly
- Maintained cleanliness and organization of the checkout area, ensuring a positive shopping experience for customers
- Assisted customers with product information and directed them to appropriate sections of the store
- Resolved customer complaints and issues promptly, aiming to exceed their expectations and enhance satisfaction
- Collaborated with team members to maintain store cleanliness and organization.
Education
Bachelors of Pharmacy -
Gujarat Technological University
01.2022
Graduate in Palliative Care -
Fanshawe College
Skills
- Merchandising Expertise
- Inventory Management
- Attention to Detail
- Customer Service
- Team Collaboration
- Time Management
- Physical Stamina
- Problem-Solving Skills
- Communication Skills
- Adaptability
- Safety Awareness
- Basic Computer Skills
- Product Knowledge
- Organizational Skills
- Sales Techniques
- Payment Processing
References
References available upon request.
Timeline
Sales Associate
Brand Factory
08.2021 - 12.2022
Cashier
Star Bazaar
03.2020 - 05.2021
Bachelors of Pharmacy -
Gujarat Technological University
Graduate in Palliative Care -
Fanshawe College
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