DIVYALIBEN PATEL
Leduc,AB
Summary
Proven Store Manager with a track record of enhancing customer satisfaction and streamlining operations at MADHUSHANTI MEDICAL AND PROVISION STORE. Excelled in customer service management and problem-solving, leading to increased repeat business and efficient inventory control. Skilled in mentoring staff and fostering a positive shopping environment.
Overview
8
8
years of professional experience
Work History
Store Manager
MADHUSHANTI MEDICAL AND PROVISION STORE
02.2017 - 05.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Cashier Supervisor
CH JEWELLERS
01.2016 - 12.2016
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
Education
BBA - BACHELOR OF COMPUTER APPLICATIONS
GUJARAT UNIVERSITY
GUJARAT, INDIA03.2005
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Store Opening and Closing
- Friendly and Positive
- Customer Service Management
Languages
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Store Manager
MADHUSHANTI MEDICAL AND PROVISION STORE
02.2017 - 05.2024
Cashier Supervisor
CH JEWELLERS
01.2016 - 12.2016
BBA - BACHELOR OF COMPUTER APPLICATIONS
GUJARAT UNIVERSITY
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