Divya Sharma
Prince George,BC
Summary
Well-qualified LEASING AGENT with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
Work History
Leasing Agent
Broadstreet Properties
04.2023 - Current
- Increased client satisfaction by promptly addressing inquiries and providing accurate information about property features and amenities.
- Enhanced community visibility through strategic marketing initiatives, including online advertisements and open house events.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Boosted occupancy rates by developing strong relationships with local businesses and promoting referrals.
- Maintained a high level of resident satisfaction by resolving maintenance requests quickly and professionally.
- Conducted thorough market research to ensure competitive pricing strategies that attracted potential renters.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Participated in property inspections to prepare for move-ins and move-outs.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
Team Lead :Financial Services Representative
Easy Financial
11.2019 - 04.2023
- Analyzed financial trends and provided detailed financial reports to management.
- Produced financial statements and reports to comply with regulations.
- Advised clients on financial matters and recommended investments.
- Developed and maintained database of financial records for clients.
- Assessed credit applications accurately by analyzing applicants'' financial history, income stability, and repayment capability.
- Worked with clients to provide competitive commercial banking solutions and retail financing plans.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
- Increased client satisfaction by providing tailored financial advice and investment recommendations.
Sales Representative
JW Research / Pc Financial
05.2019 - 11.2019
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Monitored customers for signs of security concerns and escalated issues to management.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Developed and delivered engaging sales presentations to convey product benefits.
Education
No Degree - Mortgage Broker
University of British Columbia
Vancouver, BC08.2022
Bachelor of Accounting - Accounting, Finance , Economics
PUNJAB UNIVERSITY
Chandigarh , Punjab 06.2014
Skills
- Enterprise Resource Planning
- New Construction
- Tenant screening
- Disturbance Handling
- Training and mentoring
- Customer Service
- Real Estate Law
- Cash Handling
- Application management
- Office Staffing
- Rent collection
- Maintenance Requests
- Property Showing
- Clear Communication
- Background Checks
- Lending
- Administrative Support
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Leasing Agent
Broadstreet Properties
04.2023 - Current
Team Lead :Financial Services Representative
Easy Financial
11.2019 - 04.2023
Sales Representative
JW Research / Pc Financial
05.2019 - 11.2019
No Degree - Mortgage Broker
University of British Columbia
Bachelor of Accounting - Accounting, Finance , Economics
PUNJAB UNIVERSITY
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