Divya Rao
Hamilton,Canada
Summary
With over 15 years of experience in sales, account management, and business development, I have honed a versatile skill set that spans across industries such as retail sports, software sales and automotive sales. At Blood Sweat and Tears Basketball I excelled in sales management and team leadership, focusing on client engagement and revenue growth. Similarly, my time as District Manager at ADP allowed me to deepen my expertise in client relations, lead generation, and closing high-value deals. I am passionate about building lasting client relationships, understanding customer needs, and delivering solutions that drive results. Whether in the fast-paced sports industry or the automotive sector, my approach centers on exceeding expectations and achieving tangible outcomes. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
21
21
years of professional experience
Work History
District Manager
ADP (Automated Data Processing)
05.2024 - 07.2025
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Communicated product quality and market comparisons by creating sales presentations.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Sales Manager
Blood Sweat and Tears Basketball
01.2009 - 05.2024
- As Sales Manager at Blood Sweat and Tears Basketball, I am responsible for overseeing the sales team, driving revenue, and ensuring exceptional customer experiences.
- I manage a range of responsibilities, including the development of sales strategies, product selection, client relationship management, and team leadership.
- My role involves working closely with clients to understand their needs and provide tailored solutions, whether for individual basketball enthusiasts or larger teams and organizations.
- I consistently strive to meet and exceed sales targets while fostering a customer-first mentality throughout the sales process.
- Successfully increased annual revenue by 35% through strategic sales initiatives, customer outreach, and relationship-building efforts.
- Developed a customer loyalty program that increased repeat business by 25%.
- Led a high-performing sales team that exceeded monthly sales quotas by an average of 20%.
- Established partnerships with local schools and sports leagues, securing long-term contracts and fostering a steady stream of business.
- Spearheaded a product diversification strategy that expanded our offerings and met the evolving needs of both individual and team clients.
Account Executive
Magek Contracting
01.2023 - 02.2024
- Contributed to team objectives in fast-paced environment.
- Recorded accurate and efficient records in customer database.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
Senior Account Executive
Hoselton Auto Mall
01.2006 - 01.2009
- As Senior Account Executive at Hoselton Auto Mall, I was responsible for overseeing sales operations and account management for new and used vehicle sales.
- I was instrumental in driving the sales process, from initial customer inquiries to finalizing deals.
- This role required me to develop strong relationships with prospective buyers, understand their needs, and offer tailored vehicle solutions.
- I consistently surpassed monthly sales targets and played a key role in maintaining the dealership's reputation for exceptional customer service.
- Achieved a 25% increase in sales revenue during my tenure by focusing on personalized service and high-quality customer engagement.
- Closed several large-volume sales deals, including corporate accounts and fleet sales, contributing to significant revenue growth.
- Recognized as the top-performing sales executive for three consecutive quarters.
- Developed and maintained long-term relationships with customers, resulting in a high rate of repeat business and referrals.
- Trained and mentored new sales team members, helping them achieve their sales targets and enhance their product knowledge.
Outside Sales Representative
Ultra Energy Savers
03.2004 - 04.2006
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Education
Bachelor of Business Administration - Marketing
Redeemer University College
05.2020
Associates Degree - Business Administration
Suny Adirondack
Queensbury, New York05.2014
Skills
- Sales Leadership
- Account Management
- Negotiation
- Customer Service Excellence
- Business Development
- Team Collaboration
- Sales presentation
- Staff management
- Excellent communication skills
- Business development and planning
- Employee motivation
Languages
English
Native or Bilingual
Kannada
Limited Working
Timeline
District Manager
ADP (Automated Data Processing)
05.2024 - 07.2025
Account Executive
Magek Contracting
01.2023 - 02.2024
Sales Manager
Blood Sweat and Tears Basketball
01.2009 - 05.2024
Senior Account Executive
Hoselton Auto Mall
01.2006 - 01.2009
Outside Sales Representative
Ultra Energy Savers
03.2004 - 04.2006
Associates Degree - Business Administration
Suny Adirondack
Bachelor of Business Administration - Marketing
Redeemer University College
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