Summary
Overview
Work History
Skills
Educationaldevelopment
Languages
Personal Information
References
Timeline
Generic

Divya Rai

Chestermere,AB

Summary

I specialize in calendar management, leadership travel arrangements, event coordination, and recruitment and training. My extensive background has equipped me with exceptional organizational, multitasking, and problem-solving skills, enabling me to effectively manage multiple projects under tight deadlines. I am highly proficient in MS Office, Webex, and CRM tools.

Overview

19
19
years of professional experience

Work History

Sr. Executive Assistant to Vice President

American Express Pvt Ltd.
05.2013 - 08.2024
  • Manage VP calendars, coordinate senior leadership visits, and ensure seamless scheduling.
  • Facilitate onboarding, workstation setup, and office supplies for new team members.
  • Utilize SLACK and Webex for cross-team collaboration and best practice sharing globally.
  • Organize and arrange internal/external meetings, ensuring all logistics and equipment are in place.
  • Oversee travel arrangements, including air, hotel, transfers, and agendas for domestic and international trips.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Orchestrated high-impact internal events, including town halls and staff meetings, driving employee engagement and aligning team objectives.

Team Leader– HR (Recruitments)

iEnergizer Pvt Ltd.
01.2011 - 02.2013
  • Managed full recruitment cycle, enhancing team efficiency and ensuring optimal resource allocation.
  • Implemented HR policies, improving employee onboarding and development processes.
  • Conducted training programs, addressing skill gaps and fostering multi-skilled teams.
  • Oversaw performance appraisals, ensuring timely reviews and effective feedback.
  • Monitored employee productivity and behavior, driving measurable improvements.


Academy Coach

Barclays Shared Services
06.2008 - 05.2009
  • Responsible for the Job Training for the grad bay.
  • Deliver Training on Communication, Process & Selling Skills.
  • Maintain the attendance & assessment reports of the training batches in the Academy.
  • Hot Coaching (Live Monitoring of calls) on the production floor.
  • Daily Activities on the floor related to new updates on the process.
  • Responsible for the certification program of the training batch in the Academy.
  • Maintain every record in the entire 3 weeks of Academy in the individual files of the Trainees.
  • Prepare & modify the Flip Charts for the Training as per the modules.

Assistant Manager - Recruitments

K10 Technologies
10.2007 - 02.2008
  • Led recruitment and selection processes, ensuring timely onboarding of new hires.
  • Managed to join formalities, enhancing new employee experience.
  • Compiled and analyzed MIS reports, improving data accuracy.
  • Organized filing systems, ensuring easy access to important documents.

Tele Recruiter - Assistant Manager (BPO Recruitments - Bulk Hiring)

Megamind Consultancy (New Delhi)
05.2005 - 10.2007
  • Processed and reviewed employment applications to evaluate the qualifications and eligibility of applicants.
  • Participated in phone and in-person interviews to determine final candidates for consideration.
  • Participated in career fairs to promote employer brand awareness among potential job seekers.

Skills

  • MS Office (Word, Excel, PowerPoint), Internet Applications
  • Executive and Administration Assistance
  • Calendar Management
  • Travel Arrangements
  • Human Resources Management (HRM)
  • Document Preparation
  • Strong Problem Solver

Educationaldevelopment

William Carey University (Distance Learning), 2002 - Bhowanipur Gujrati Education Society School, Kolkata, 2000 - Hartleys High School (WBSE), Kolkata

Languages

English, Hindi, Bengali
English
Native or Bilingual
Hindi
Native or Bilingual
Bengali
Native or Bilingual

Personal Information

Date of Birth: 06/22/84

References

Available on Request

Timeline

Sr. Executive Assistant to Vice President

American Express Pvt Ltd.
05.2013 - 08.2024

Team Leader– HR (Recruitments)

iEnergizer Pvt Ltd.
01.2011 - 02.2013

Academy Coach

Barclays Shared Services
06.2008 - 05.2009

Assistant Manager - Recruitments

K10 Technologies
10.2007 - 02.2008

Tele Recruiter - Assistant Manager (BPO Recruitments - Bulk Hiring)

Megamind Consultancy (New Delhi)
05.2005 - 10.2007

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Divya Rai