Divya Patel

Job Duties:

• Processed full-cycle bi-weekly and monthly payroll for over 5,000 salaried and hourly employees across multiple provinces, ensuring accuracy and compliance with federal and provincial legislation.
• Maintained and updated employee records in SAP, Payworks, BambooHR, and EasyStub, including new hires, terminations, job changes, tax forms, and direct deposit details.
• Accurately processed pay rate increases, promotions, retroactive payments, vacation payouts, shift premiums, and bonuses in accordance with company policies and employment standards.
• Administered and maintained benefits deductions for health, dental, life insurance, and disability plans, coordinating with third-party providers to ensure correct payroll integration.
• Managed RRSP contributions and deductions, including enrollments, changes, and remittance to external providers, in line with plan guidelines and payroll schedules.
• Utilized EasyStub for electronic delivery of paystubs and tax forms, ensuring employees had reliable self-service access and reducing administrative requests.
• Used BambooHR to manage employee time off, vacation tracking, sick accruals, and time and attendance data, ensuring seamless integration with payroll.
• Prepared and submitted government remittances including CPP, EI, income tax, and WSIB on a timely basis, and completed year-end filings such as T4s and ROEs.
• Handled wage garnishments and court-ordered deductions (e.g., family support) in compliance with applicable legislation and company procedures.
• Responded to employee and management inquiries regarding payroll, deductions, and benefits, resolving discrepancies and ensuring high levels of accuracy and service.
• Generated detailed payroll and financial reports for HR and Finance using Excel (including pivot tables and VLOOKUPs) to support audits, reconciliations, and internal analysis.
• Participated in year-end payroll activities including account reconciliation, T2200 form processing, and CRA compliance reviews.
• Maintained strict confidentiality of payroll records and sensitive employee information while ensuring data accuracy and system integrity.
• Assisted with payroll process improvements, policy updates, and internal documentation to enhance efficiency and consistency across the payroll function.