Divya Kohli
New Glasgow,NS
Summary
Dynamic Store Manager at Greco Pizza with a proven track record in enhancing customer relations and operational efficiency. Expert in inventory control and cash management, complemented by outstanding communication skills. Successfully trained and mentored staff, fostering a collaborative environment that improved service quality and customer satisfaction.
Overview
2025
2025
years of professional experience
Work History
Store Manager
Greco Pizza
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Dental Assistant
Mountain Road Dental Clinic
New Glasgow, NS
04.2024 - 02.2025
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Education
Bachelor In Dental Sciences -
Himachal Institute of Dental Sciences Paonta Sahib
Paonta Sahib ,IndiaSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service management
- Outstanding communication skills
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Dental Assistant
Mountain Road Dental Clinic
04.2024 - 02.2025
Store Manager
Greco Pizza
Bachelor In Dental Sciences -
Himachal Institute of Dental Sciences Paonta Sahib