Summary
Overview
Work History
Education
Skills
Licensecertification
Languages
Certification
Timeline
Generic

Divya Kaushik

Toronto,Canada

Summary

A self-motivated and performance-driven individual with prior experience in customer service and client relationship management, seeking an opportunity where I can use my interpersonal and problem-solving skills to serve clients and foster a positive relationship between them and the company.


Overview

8
8
years of professional experience
1
1
Certification

Work History

Financial Sales Representative

GoEasy Ltd
05.2022 - Current
  • Company Overview: Financial Services
  • Creating outstanding customer sales experiences by connecting, understanding, and listening to potential customers' financial needs and then matching those needs to lending solutions in a sales atmosphere
  • Paying attention to customer's needs and cross-selling financial products while freely articulating the terms and conditions of the company's financial goods
  • Exhibiting empathy and compassion for customers in order to hear their stories and assist in the best possible selling of the company's financial services based on their requirements
  • Reviewing assessing online loan applications, determining the applicants' creditworthiness, doing financial analyses, and making other risk assessments to improve the sale's quality and reduce potential future collection items
  • Securing all data precisely in order to process consumer requests for items and keeping data and records updated to reduce errors.
  • Maximized revenue potential by identifying cross-selling opportunities for additional products and services.

Audit Assistant

Kalyaniwalla & Mistry LLP
07.2018 - 06.2019
  • Assisted client and reviewed the financials for smoother audit procedures
  • Assisted in Statutory audits of various Company's as per Companies' Act 2013
  • Prepared work paper and maintained the audit documentation as per the standards of the firm
  • Planned and executed audits in accordance with accepted standard operating procedures
  • Informed clients of permits, certificates, applications, and documents required by various government agencies
  • Communicated results of audits to upper management through factual written reports and oral presentations

Audit Intern

Appan & Lokhandwala Associates
04.2017 - 05.2017
  • Worked under supervision of auditors to develop working knowledge of company's audit approach, tools and methods
  • Facilitated office workflow by assisting with administrative tasks and communicating with clients on auditors' behalf
  • Created audit papers and reports after audits to comply with legal and external regulations
  • Learnt working on spreadsheets and presenting data in an effective manner

Education

International Business Management -

Seneca college
Toronto, ON
12.2022

Financial Planning Graduate Certificate -

Seneca College
Toronto, ON
12.2021

Bachelor of Accounts and Finance -

Mumbai University
07.2018

Skills

  • Excellent customer service skills
  • Attentiveness and Empathy
  • Sound analytical and problem-solving skills
  • Detail oriented person
  • Client Relationship Management
  • Interpersonal skills
  • Collaboration and team skills
  • Dedicated, enthusiastic and proactive towards work
  • Flexible and capable of adapting to new circumstances easily

Licensecertification

REMIC Certified, Real Estate and Mortgage Institute of Canada

Languages

English
Full Professional

Certification

REMIC Certified, issued by Real Estate and Mortgage Institute of Canada.

Timeline

Financial Sales Representative

GoEasy Ltd
05.2022 - Current

Audit Assistant

Kalyaniwalla & Mistry LLP
07.2018 - 06.2019

Audit Intern

Appan & Lokhandwala Associates
04.2017 - 05.2017

Financial Planning Graduate Certificate -

Seneca College

Bachelor of Accounts and Finance -

Mumbai University

International Business Management -

Seneca college

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Divya Kaushik