Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Divya Grover

Scarborough ,On

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

1
1
year of professional experience

Work History

Sales Representative

Reliance Trends
12.2022 - 03.2023
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.

IELTS Trainer

Teachers Academy
01.2022 - 01.2023
  • Created teaching materials and developed engaging lesson plans for IELTS Modules.
  • Proctored IELTS testing to maintain secure testing locations and honest test results.
  • Conducted student progress reviews and provided individual feedback for each student on strengths and weaknesses.
  • Managed diverse groups of students by teaching language acquisition in dynamic academic lessons and closely monitoring progress.

Education

High School - Commerce

Ivy World School
Jalandhar India
01.2020

Skills

  • Onsite Product Demonstrations
  • B2B Sales
  • Sales Expertise
  • Expense Reporting

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Sales Representative

Reliance Trends
12.2022 - 03.2023

IELTS Trainer

Teachers Academy
01.2022 - 01.2023

High School - Commerce

Ivy World School

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Divya Grover