Divraj Singh

- Proven customer service skills with the ability to perform a range of routine activities and multi-step customer transactions efficiently and accurately.
- Comprehensive knowledge of the basic product suite relevant to the business, ensuring accurate information and solutions are provided to customers.
- Ability to evaluate and recommend customer solutions from established options, demonstrating strong problem-solving and decision-making skills.
- Understanding of the interrelationship between assigned duties and the broader customer or advice team, promoting effective team integration and collaboration.
- Skilled in identifying and assessing customer problems in straightforward situations, utilizing standard procedures and escalating non-standard issues when necessary.
- Consistently impacts team results through the provision of high-quality services and information to customers, contributing to overall team success.
- Adherence to standardized advice and customer service procedures and practices, with a proactive approach to recommending process improvements within my work area.

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
• Prepared and cooked full course meals based on restaurant recipes and specifications.
• Prepared food items such as meats, poultry, and fish for frying purposes.