SRISHTI KATHAIT
Edmonton
Summary
Confident and detail-oriented professional with a strong background in administrative coordination, customer service excellence, and business strategy. Proven ability to manage teams, optimize workflows, and ensure seamless office operations. Adept at problem-solving, client relations, and compliance with industry regulations. Proficient in Microsoft Office Suite, social media management, and online research. Fluent in English, Hindi, and Punjabi.
Overview
6
6
years of professional experience
Work History
Application Coordinator
Axis Immigration Consultants
01.2025 - Current
- Serve as the first point of contact for clients, ensuring timely and professional communication
- Schedule and organize client consultations, follow-ups, and meetings
- Maintain detailed records, track case progress, and manage necessary documentation
- Oversee office operations, supplies, and office space organization
- Prepare and proofread immigration forms and legal documents
- Support administrative staff and assist in training new employees
- Ensure compliance with government immigration regulations
Administrative Assistant
Axis Immigration Consultants
04.2023 - 01.2025
- Managed correspondence, documents, and reports to support office operations
- Researched and compiled information for reports and presentations
- Organized office files, meetings, and training sessions
- Maintained sensitive business and client information securely
- Processed expenses and financial records accurately
Supervisor
Edo Japan
08.2021 - 03.2023
- Led a team to improve efficiency and maintain high customer service standards
- Scheduled shifts and managed workflow optimization
- Fostered a culture of continuous improvement among employees
Social Media Executive
Thinkovative
11.2018 - 08.2019
- Managed and curated content for various social media platforms
- Conducted audience engagement and digital marketing strategies
Education
Business Administration Diploma -
NorQuest College
High School Education -
Cambridge School
Skills
- Proficiency in MS Office (Word, Excel, PowerPoint)
- Business Analysis & Strategy
- Customer Behavior Analysis
- Escalation & Conflict Resolution
- Time Management & Multitasking
- Strong Verbal & Written Communication
- Negotiation & Problem-Solving
- Strategic Planning & Advocacy
- Client Relationship Management
- Social Media & Online Research
- Data entry
- Goal oriented
- Computer skills
- Administrative support
- Staff development
- Workflow optimization
Languages
English
Hindi
Punjabi
Timeline
Application Coordinator
Axis Immigration Consultants
01.2025 - Current
Administrative Assistant
Axis Immigration Consultants
04.2023 - 01.2025
Supervisor
Edo Japan
08.2021 - 03.2023
Social Media Executive
Thinkovative
11.2018 - 08.2019
High School Education -
Cambridge School
Business Administration Diploma -
NorQuest College
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