Divjot Saini
Kelowna,BC
Summary
A reliable individual with experience in providing exceptional customer service in fast-paced retail environments. Skilled in taking orders, preparing food, and operating cash registers. Proven track record of maintaining high standards of customer service during high-volume, fast-paced operations. Committed to delivering a positive customer experience and ensuring customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Desert Cafe Team Member
Dspot desert cafe
02.2024 - Current
- Maintained a safe work environment by adhering to health code regulations and following proper sanitation guidelines.
- Prepared high-quality food and beverages, ensuring consistent taste and presentation.
- Implemented new procedures for increased efficiency in cafe operations, resulting in streamlined workflows and improved teamwork among staff members.
- Ensured timely food preparation during peak hours by prioritizing tasks efficiently within the kitchen area.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming cafe environment.
- Developed a loyal customer base through friendly interactions and genuine interest in their preferences.
- Demonstrated adaptability and flexibility by covering various roles within the cafe as needed, including barista, food prep, and cashier positions.
- Assisted in inventory management, ordering supplies as needed for optimal cafe operations.
- Utilized strong multitasking skills to manage multiple orders simultaneously while maintaining attention to detail.
Cashier Assistant
D Mart Supermarket
07.2023 - 08.2023
- Contributed to increased sales by offering relevant product suggestions during checkout interactions.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Maximized productivity through multitasking capabilities while remaining attentive to detail during busy periods of operation.
- Worked with other associates to support cashiers and management needs.
- Cleaned and sanitized cashier workstation and scanning area.
Dentist
Sidhu Dental Clinic
04.2022 - 06.2023
- Managed dental emergencies promptly, addressing acute pain and preventing further complications.
- Actively contributed to the dental community through memberships in professional organizations and presenting at conferences.
- Utilized advanced dental technology, such as digital x-rays and intraoral cameras, for accurate diagnoses and effective treatments.
- Supported practice growth by participating in networking events, building relationships with local schools and businesses.
- Skilled in pediatric dentistry practices which aided in alleviating fear or discomfort among children during their visits.
- Worked closely with insurance providers to ensure maximum coverage for necessary treatments while minimizing out-of-pocket costs for patients.
- Participated in continuing education opportunities to stay current on industry trends and advancements in dentistry techniques.
- Reduced anxiety in patients with gentle chairside manner and clear explanations of treatment options and procedures.
- Diagnosed periodontal disease early through routine assessments, initiating timely interventions to prevent tooth loss or damage.
- Enhanced oral health for patients through comprehensive cleanings, fluoride treatments, and oral cancer screenings.
Education
Post-Baccaleurate Diploma - Health Analytics
Okanagan College
Kelowna, BC06.2025
Bachelor of Dental Surgery - Dental Sciences
Surendera Dental College And Research Institute
Sri Ganganagar, Rajasthan, India03.2022
Skills
- Task Delegation
- Brand Loyalty
- Suggestive Selling
- Menu Memorization
- Time Management
- Kitchen Organization
- Cleaning and Organization
- Equipment Cleaning
- Product Stocking and Rotation
- Food and Beverage Service
- Product Presentation
Certification
Advanced Computer Certification
Languages
English
Punjabi
Additional Information
Availability:
Monday: Before 6 pm
Wednesday: Available all-day
Saturday: Available all-day
Sunday: Available all-day
Timeline
Desert Cafe Team Member
Dspot desert cafe
02.2024 - Current
Cashier Assistant
D Mart Supermarket
07.2023 - 08.2023
Dentist
Sidhu Dental Clinic
04.2022 - 06.2023
Post-Baccaleurate Diploma - Health Analytics
Okanagan College
Bachelor of Dental Surgery - Dental Sciences
Surendera Dental College And Research Institute
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