Divjot Punia
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
2
2
years of professional experience
Work History
Office Manager
Stadium Dental
2022.05 - Current
- Team Collaboration: Working closely with other staff members to ensure seamless operations.
- Assisting patients with billing inquiries, processing payments and coordinating with insurance companies
- Handling the accounts receivables, payables and contacting insurances or the patients to follow up for the same
- Office Coordination: Managing inventory, ordering supplies, ensuring the office is well organized.
- Verifying insurance coverages and helping the patients with orthodontic payment plans
- Patient Interaction
- Appointment Scheduling
Dental Receptionist
Royal Oak Dental Centre
2021.09 - 2022.08
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Managed patient billing processes for timely, accurate payments.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
Masters in Administrative Science - Masters in Administrative Sciences
Fairleigh Dickinson University
Vancouver, BC12.2021
Bachelor of Dental Surgery
Bhojia Dental College
India01.2020
Skills
- Administrative Expertise
- Communication Skills
- Leadership and Team Management
- Attention to detail
- Time Management
- Account Reconciliation
Languages
English
Punjabi
Hindi
Timeline
Office Manager
Stadium Dental
2022.05 - Current
Dental Receptionist
Royal Oak Dental Centre
2021.09 - 2022.08
Masters in Administrative Science - Masters in Administrative Sciences
Fairleigh Dickinson University
Bachelor of Dental Surgery
Bhojia Dental College
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