Divjot Kaur
Scarborough,ON
Summary
Dedicated, hardworking, punctual, leader, team player. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
5
5
years of professional experience
Work History
Cashier
Canadian Tier
01.2024 - 04.2024
- Accepted cash and credit card payments, issued receipts and provided change.
- Worked closely with front-end staff to assist customers.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Scanned items accurately, preventing pricing discrepancies or errors.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Cashier
Bonne Sante Solutions
01.2021 - 12.2021
- Trained new team members in cash register operation, stock procedures, and customer services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Welcomed customers, offering assistance to help find store items.
- Accepted cash and credit card payments, issued receipts and provided change.
Receptionist
Janhit IT Solutions
09.2019 - 12.2020
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Sorted incoming mail and directed to correct personnel each day.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Education
Bachelor of Arts -
MCM D.A.V COLLEGE
04.2019
Post-Baccaleurate Diploma - International Business Management
Alpha College
Skills
- Payment Collection
- Customer Assistance
- Customer Service
- Product Recommendations
- Returns processing
- Cash Handling
- QuickBooks
- Accounting
- Microsoft Office
Languages
- English
Timeline
Cashier
Canadian Tier
01.2024 - 04.2024
Cashier
Bonne Sante Solutions
01.2021 - 12.2021
Receptionist
Janhit IT Solutions
09.2019 - 12.2020
Bachelor of Arts -
MCM D.A.V COLLEGE
Post-Baccaleurate Diploma - International Business Management
Alpha College
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