Divine Paronable
Surrey
Summary
Experienced professional in customer service and safety protocols, excelling in roles. Dedicated team player emphasizing adaptability, ensuring seamless operations and delivering outstanding customer experiences. Proficient in conflict resolution, emergency response, and effective communication. Maintains a calm and approachable demeanor that fosters trust and cooperation among colleagues and customers.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Barista
Starbucks
08.2024 - 02.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Flight Attendant
Lynx Air
02.2023 - 02.2024
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
Barista
Starbucks, NW
11.2021 - 07.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Cashier
KFC Taco Bell
12.2020 - 07.2021
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Cashier/Food Preparation Worker
Subway
04.2019 - 12.2020
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Diploma - Flight Attendant
Canadian Tourism College
Vancouver, BC12.2022
High School Diploma -
Saint Francis Highschool
Calgary, AB06.2020
Skills
- Dependable, honest and hardworking
- Attention to detail
- Strong work ethic
- Adaptability, and flexibility
- Effective working both Independently and as team member
- Can work under lot of stress and handle pressure effectively
- Good communication skills
- Food and beverage service
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Certification
- First Aid & CPR/AED level C
- Serving it right
- Accessibility for all
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Barista
Starbucks
08.2024 - 02.2025
Flight Attendant
Lynx Air
02.2023 - 02.2024
Barista
Starbucks, NW
11.2021 - 07.2022
Cashier
KFC Taco Bell
12.2020 - 07.2021
Cashier/Food Preparation Worker
Subway
04.2019 - 12.2020
Diploma - Flight Attendant
Canadian Tourism College
High School Diploma -
Saint Francis Highschool
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